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Windows 7: Can't run or save files from Explorer 11

25 Feb 2014   #11
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by GunnerOIF2003 View Post
Not sure when this started, I just turned this pc on earlier this week; I hadn't used it in a while. I installed all the Microsoft updates and updated Norton as well. I'll try and uninstall 11 if I can figure out how to reinstall 11 without a browser. I'll check and see if Chrome is working. Thanks.

I can't seem to get Chrome to load and run but Firefox will run.
You can install using windows updates. Or using the other admin account.


My System SpecsSystem Spec
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25 Feb 2014   #12
GunnerOIF2003

Win 7 Prem, 64 bit
 
 

I uninstalled Explorer 11, but forgot to test it with Explorer 10 so I'll have to try again tomorrow. After the reinstall of 11 it still didn't work. I wonder if it there is something wrong or changed with my admin account that I'm not aware of. I did have problems launching Chrome; it wouldn't start either but Firefox did.
My System SpecsSystem Spec
25 Feb 2014   #13
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
This might be worth a try if you haven't tried it already,
Add the Run box to the Start menu list you can also use Winkey+R to open the Run box,
http://www.sevenforums.com/tutorials/559-start-menu-add-run-button.html
http://www.sevenforums.com/tutorials/265-start-menu-customize.html
Open the Run command and Paste either of these strings into it and Okay,

"C:\Program Files\Internet Explorer\iexplore.exe" -extoff

iexplore.exe -extoff
My System SpecsSystem Spec
.

26 Feb 2014   #14
GunnerOIF2003

Win 7 Prem, 64 bit
 
 

I removed Explorer 11 and tried to download and save files under Explorer 10 and still the same thing; it doesn't do anything. I also tried the above under explorer 11 and the same result, still not able to save files from any site including this one. Any other ideas? Thanks in advance.

Gunner
My System SpecsSystem Spec
26 Feb 2014   #15
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Review Jacee’s instructions to run Adwcleaner here on post#7,
Ignore the title of the thread,
http://www.sevenforums.com/system-security/316404-instant-savings-app.html
Or download it from bleepingcomputer.com
Screen shot of the download button to use for Adwcleaner
http://www.bleepingcomputer.com/download/adwcleaner/
Use safe mode with networking to download the scanner post the scan results,
http://www.sevenforums.com/tutorials/69585-safe-mode.html
http://windows.microsoft.com/en-US/windows7/Advanced-startup-options-including-safe-mode
My System SpecsSystem Spec
26 Feb 2014   #16
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Rightclick on an website's image and do "save as". Works? Any errors?
My System SpecsSystem Spec
26 Feb 2014   #17
GunnerOIF2003

Win 7 Prem, 64 bit
 
 

Running IObit Malware Fighter Pro right now; it has found 16 threats and is still running right now.

Right clicking on an image DOES allow me to save it.

I'll try the safe mode with networking after the malware removal software I have finishes. Thanks for all the help so far.
My System SpecsSystem Spec
26 Feb 2014   #18
GunnerOIF2003

Win 7 Prem, 64 bit
 
 

It operates correctly (downloads files and allows me to save them) in safe mode with networking.

After IObit Malware Fighter Pro ran it found 21 errors which it was able to correct.

I still haves the same problem in normal windows mode.
My System SpecsSystem Spec
26 Feb 2014   #19
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by GunnerOIF2003 View Post
It operates correctly (downloads files and allows me to save them) in safe mode with networking.

After IObit Malware Fighter Pro ran it found 21 errors which it was able to correct.

I still haves the same problem in normal windows mode.
Did boot to safe mode solve it or the malware killer? With other words.... problem fixed? If not: Clean Startup Troubleshoot Application Conflicts by Performing a Clean Startup also gives same problem? Don't forget to do STEP THREE after testing, this reverts to normal boot agin.
My System SpecsSystem Spec
26 Feb 2014   #20
GunnerOIF2003

Win 7 Prem, 64 bit
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
Quote   Quote: Originally Posted by GunnerOIF2003 View Post
It operates correctly (downloads files and allows me to save them) in safe mode with networking.

After IObit Malware Fighter Pro ran it found 21 errors which it was able to correct.

I still haves the same problem in normal windows mode.
Did boot to safe mode solve it or the malware killer? With other words.... problem fixed? If not: Clean Startup Troubleshoot Application Conflicts by Performing a Clean Startup also gives same problem? Don't forget to do STEP THREE after testing, this reverts to normal boot agin.

Frustrating, LOL, but a clean startup did not fix the problem; still there. The safe boot corrected the problem, but it only works in safe boot with networking or another user it will work correctly.
My System SpecsSystem Spec
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 Can't run or save files from Explorer 11




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