IE 10 crashes

I am a reasonably sophisticated user. I have IE 10 on my laptop (win 7 home prem) and IE 9 on my desktop (win 7 enterprise). Both are running Trend software although different versions. I have disabled tabs on both computers.

My problem....both IEs crash unpredictably, and when they do (IE has stopped responding) they close all windows. And I lose work.

I have searched for solutions, and most sites say the same thing

reset your browser (I am tired of this)

manage your addons (I have very few active ones)

sadly, the addons cannot be copied and pasted
and knocking them off has not seemed to make a difference

very few sites suggest looking at the event viewer, but here is the latest
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />

<EventID Qualifiers="0">1000</EventID>

<Level>2</Level>

<Task>100</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2014-03-03T01:21:16.000000000Z" />

<EventRecordID>49880</EventRecordID>

<Channel>Application</Channel>

<Computer>Tosh14</Computer>

<Security />

</System>


- <EventData>
<Data>IEXPLORE.EXE</Data>

<Data>10.0.9200.16798</Data>

<Data>52ec7da1</Data>

<Data>MSHTML.dll</Data>

<Data>10.0.9200.16798</Data>

<Data>52ec9129</Data>

<Data>c0000005</Data>

<Data>001ab80a</Data>

<Data>1f64</Data>

<Data>01cf362b91313fb4</Data>

<Data>C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE</Data>

<Data>C:\windows\system32\MSHTML.dll</Data>

<Data>1d76988b-a272-11e3-b9b1-e8e0b7f5565e</Data>

</EventData>


</Event>

using the Microsoft event online help yields nothing


I certainly cannot figure this out. Chrome doesn't seem to have the problem.

So it seems to me that MS has a real issue here with general compatibility. But in the meantime, is there anything that I can to to debug this without resetting my IE every day?

Thanks for the note

I also have a win xp computer. Also Trend (the pattern here is my work requires me to use Trend to permit VPN access). IE 8. NEVER happens.

There are some other funky behaviors.

I was going to add that it NEVER happens on laptop when opening the first IE browser, but it did right after I posted the last message.

and

Sometimes, but not every time, when I change IE pages URLs, I get a new IE window that closes the window where I clicked. Again, never happens on the XP computer and IE 8. Really odd.

I haven't reset for a while. I hate that process, since it resets lots of advanced things and then stuff from work doesn't work.

I am running 64 bit OS.

Here is something interesting. I opened this as the 3rd IE window. Things looked ok. Clicked on my google bookmark, and the menu bar disappears. See screen shot 1.

right click on top of IE, uncheck, then recheck menu bar, and its back.



screen shots 2-4 have the addons. it is embarrassing to see all of these. the problem existed prior to adblock and google talk. I cannot check office computer tonight, and, well, the IT boys came and got it before I went out of the country two weeks ago since it -well- died. on the morning when I was leaving, we had a phase go down on one of our segmented power distribution panels. my office is right next door to the "substation." the mobo got trashed. supposedly, I get my computer back tomoro with the same harddrive.

That bizarre behavior....where a click on a bookmark opens a new IE browser and closes the old one.....


that happens only on the FIRST URL change after opening a new IE window. Never on any subsequent click or new URL entry.

Lots of odd MS behaviors here to which I had really not paid attention.

Ran the AdwCleaner program
here is the log

# AdwCleaner v3.020 - Report created 03/03/2014 at 12:47:20
# Updated 27/02/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : TestUser - TOSH14
# Running from : C:\Downloads\Computer Utils\AdwCleaner.exe
# Option : Scan
***** [ Services ] *****

***** [ Files / Folders ] *****
Folder Found C:\Program Files (x86)\Toolbar Cleaner
Folder Found C:\Users\Administrator\AppData\Local\Temp\boost_interprocess
Folder Found C:\Users\TestUser\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Toolbar Cleaner
***** [ Shortcuts ] *****

***** [ Registry ] *****
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Found : HKLM\Software\caphyon
Key Found : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{007EFBDF-8A5D-4930-97CC-A4B437CBA777}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Found : HKLM\SOFTWARE\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}
Key Found : HKLM\Software\Freeze.com
Key Found : HKLM\SOFTWARE\Google\Chrome\Extensions\heoldelcflnigdllmlopiefhkkobendj
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Toolbar Cleaner
Key Found : HKLM\Software\PIP
Key Found : HKLM\Software\Toolbar Cleaner
Key Found : [x64] HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
***** [ Browsers ] *****
-\\ Internet Explorer v10.0.9200.16798

-\\ Google Chrome v33.0.1750.117
[ File : C:\Users\marozner\AppData\Local\Google\Chrome\User Data\Default\preferences ]

[ File : C:\Users\TestUser\AppData\Local\Google\Chrome\User Data\Default\preferences ]

*************************
AdwCleaner[R0].txt - [2287 octets] - [03/03/2014 12:47:20]
########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [2347 octets] ##########