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Windows 7: Browser won't remain as default

15 Mar 2014   #1
majestic100

windows 7
 
 
Browser won't remain as default

Getting Frustrated!. I was running IE11 but now running IE9!. I cannot get any version of IE to remain as the default browser. Everytime I open IE I get the request to set IE as the default browser - it never remauns as the default. There are no other broswers installed. As stated, I've reverted to IE9 and on every downsize I've downloaded, from Microsofts own site, the relevant IE version - IE11, IE10 and IE9 to perform a re-install. Every time this fails because it says I've a later version of whatever version installed!. This implies those on Microsofts download website are not the latest versions - why do they bother!

I now assume there is a regustry error/corruption. Really appreciate help in resolving and getting IE to remain default browser.


My System SpecsSystem Spec
.
15 Mar 2014   #2
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Did you Uninstall another browser ?
I would imagine you might be referring to default search and not default browser,
Open ie and use Alt+TA or Gear symbol and Manage add-ons,
Go to the Search providers section on the left column and see what's listed,
Also go to the Toolbars and extensions section,
On the bottom left change the view option to Show All add-ons,
Post a screen shot of both sections if you want to but the Toolbars... is what I'm most interested in,
My System SpecsSystem Spec
15 Mar 2014   #3
majestic100

windows 7
 
 

I do mean default web browser......Tools/Internet Options/Programs Tab; Default web browser section and click on "Make default". This works until you close and reopen IE when you told (everytime) do you want to make IE the default browser.
My System SpecsSystem Spec
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15 Mar 2014   #4
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

You can if you want too
But I suspect you have a browser hijacker so it would do little good at this point,
As you said now a couple times the setting does not stick and you have no other browsers installed,
We can just skip to the scanners bit if you don't want to take screen shots of the sections I wanted,
Post the scan results,
Review Jacee’s instructions to run Adwcleaner here on post#7,
Ignore the title of the thread,
http://www.sevenforums.com/system-security/316404-instant-savings-app.html
Or download it from bleepingcomputer.com
Screen shot of the download button to use for Adwcleaner
http://www.bleepingcomputer.com/download/adwcleaner/
My System SpecsSystem Spec
16 Mar 2014   #5
majestic100

windows 7
 
 

ThrashZone,

Meant to include in last reply that I'd checked IE 'Add-Ons', nothing not expected. I disabled all and issue still there.

Thanks for link to cleaner which I've downloaded and run twice. '...R0.txt' is results of first run and clean. '...R1.txt' is second run; this one, as expected, reports clean system.

Even after running the cleaner, opening IE still asks if you want to make IE the default browser. Any further suggestions that I could look at/try ?

Edit: Perhaps reason why IE won't remain as default is that it can't be set in first place...........I've noticed that the "Apply" button is greyed out i.e. disabled. Assume in this instance nothing can be set. How do I get the "Apply" button functioning?
Edit2: Apply button greyed out by default until you want to do something so this not the problem. "Apply" button functioning correctly.


Attached Files
File Type: txt AdwCleaner[R0].txt (1.6 KB, 3 views)
File Type: txt AdwCleaner[R1].txt (730 Bytes, 1 views)
My System SpecsSystem Spec
16 Mar 2014   #6
majestic100

windows 7
 
 
Reinstalling IE

Can someone tell me how I can reinstall a fresh copy of IE?? I've got a currently unresolved problem with IE remaining as the default browser which I feel might be resolved by performing a complete fresh install of IE

I'm currently running IE11 with Windows 7 64bit. I've been to Microsoft's Download Centre and downloaded a new copy of IE11 (IE11-Windows6.1-x64-en-us.exe) but when I come to install I get the window "Internet Explorer didn't finish installing" stating "Setup can't continue as a more recent version is installed on your computer" (???).

I've uninstalled IE11 and reverted to IE10 but my initial problem (default browser) remains and I get same result when trying to perform a fresh install IE10

I've gone back to IE9 but same results. I've now updated back to IE11 via windows update site.

Does anyone know why I can't perform a complete fresh install (of any version) of IE, whether I can, and how ?

Edit: I was trying to re-install IE over itself i.e. re-install IE11 when IE currently installed. Not sure why I get the message as I would of assumed the download centre would have the latest. No problem uninstalling, say IE11, and reinstalling when IE10 current version.
My System SpecsSystem Spec
16 Mar 2014   #7
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi I'm not sure why your running the scanner from H-Drive
The instructions specify to download the file to your Desktop and run as administrator/ Please repeat,

It did find Delta references,
http://malwaretips.com/blogs/?s=delta+search

With Delta I'm not sure what you call expected post the add-ons page.

Also post which security suite you have installed,
Cheers.

This is actually the removal guide,
http://malwaretips.com/blogs/delta-virus-removal/
My System SpecsSystem Spec
16 Mar 2014   #8
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

As far as re-installing Internet explorer goes,
See a tutorial here to Reset Internet explorer,
Pay close attention to #7 if it doesn't show all green checkmarks the reset will fail because of the Malware you've downloaded most likely included in some other software from CNet........ ?
http://www.sevenforums.com/tutorials/1222-internet-explorer-reset.html
After Resetting ie9 or 10 notice the last process after resetting and re-opening Internet explorer for the first time,
I would add this to the tutorials process
My System SpecsSystem Spec
16 Mar 2014   #9
majestic100

windows 7
 
 

It shouldn't matter where I run the scanner from; desktop or flash drive, the results would be/are the same. In confirmation of this I've run, as admin, from desktop and report attached. No issues detected.

I noted the Delta (search Toolbar) reference but these were cleaned up after running the scanner the first time and confirmed when run the second time with the "Adwcleaner[R1].txt" report and re-affirmed when run for a third time, this time from the desktop, with current attached report.

I've run full scan using Malwarebytes AntiMalware; report attached, and again, no reported instances of delta entries or any other malware. Doubly confirmed by running Spybot Search & Destroy which found absolutely nothing.

Attached also is your required screen shot of IE "Manage Add-Ons". As stated nothing untoward - browser helper objects or search toolbars. Everything disabled.

I've also run HiJackThis and report also attached. I don't see anything untoward in this.

So, having done all this, I still can't get IE to remain as default browser.

As regards your additional post re IE reset; this has been done numerous times with every version and as regards the comment regarding downloaded malware, the attached files disprove there is any.


Attached Thumbnails
Browser won't remain as default-manage-add-.jpg  
Attached Files
File Type: txt AdwCleaner[R2].txt (867 Bytes, 1 views)
File Type: txt mbam-log-2014-03-16 (14-09-25).txt (2.0 KB, 0 views)
File Type: log hijackthis.log (10.2 KB, 0 views)
My System SpecsSystem Spec
16 Mar 2014   #10
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
It's more about following instructions than anything,
Via this link,
Delta Search - Virus Removal Guide
Quote:
Delta Search – Virus Removal Guide

This page is a comprehensive guide, which will remove Delta Search from your Internet Explorer, Firefox and Google Chrome.
Please perform all the steps in the correct order. If you have any questions or doubt at any point STOP and ask for our assistance.
STEP 1: Uninstall Delta Search programs from your computer
STEP 2: Remove Delta Search browser hijacker with AdwCleaner
STEP 3: Remove Delta Search from Internet Explorer, Firefox and Google Chrome with Junkware Removal Tool
STEP 4: Remove Delta Search virus with Malwarebytes Anti-Malware Free
STEP 5: Double-check for the Delta Search infection with HitmanPro
My System SpecsSystem Spec
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