all downloads stop after a few seconds

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  1. Posts : 11
    Windows 7 x64
       #1

    all downloads stop after a few seconds


    Since a few weeks all my downloads on a Dell Inspiron 620 stop after a few seconds. I have 5 PC's at home and only this one is having the problem. I tried both wifi and fixed line to the router, I removed Advanced System Care, disabled Norton Antivirus and Firewall, etc etc. I tried it from IE as well as Chrome, same problem. I also have it in programs e.g. Java related downloads, or Spybot updates. Any tips? Didn't have it in the past so must be software related. As I tried it on the Dell wifi card as well as the build-in realtek ethernet card I guess it's not a driver issue.
      My Computer


  2. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #2

    Welcome to the Forum.
    The good news is your computer can be fixed.
    The bad news; once you have use Advanced System Care it just might take a Clean Install.
    Some will think this method is extreme so hang around for more ideas.

    Clean Install Windows 7

    It has been two weeks. Have you done this.
    Last edited by Layback Bear; 08 Apr 2014 at 23:20.
      My Computer


  3. Posts : 11
    Windows 7 x64
    Thread Starter
       #3

    I'm using Advanced System Care also on my other PC's without issues, so it sounds unlikely that this is the cause
      My Computer


  4. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #4

    Hi and welcome to SevenForums,
    Try using Clean boot,
    https://www.sevenforums.com/tutorials/179159-troubleshoot-application-conflicts-performing-clean-startup.html
    Review your Startup section and see if anything was left behind,
    Cheers.
      My Computer


  5. Posts : 11
    Windows 7 x64
    Thread Starter
       #5

    Thxs, I performed the cleanstart and discovered residual McAfee services, deleted them using a McAfee uninstaller, but the problem still persists. After a cleanstart I cannot test the download function as there is no network, is there a cleanstart function that still enables a browser and network?
      My Computer


  6. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #6

    Hi,
    Yes Safe mode with networking,
    https://www.sevenforums.com/tutorials/69585-safe-mode.html
    http://windows.microsoft.com/en-US/windows7/Advanced-startup-options-including-safe-mode
    Ultimately you might need to re-install Mcafee/ activate it referring to Mcafee support and use the uninstaller to get rid of it,
    But refer to Mcafee's settings to make sure no removal protections are enabled before attempting to get rid of it again,
    Cheers.
    Some people have found Revo uninstaller good ?
      My Computer


  7. Posts : 11
    Windows 7 x64
    Thread Starter
       #7

    The full uninstall of McAfee was succesful using the McAfee unistaller, so that's off the PC, only Norton is there now.
    When I boot in safe mode I do have network, but can't open browsers due to proxy issues. Does somebody now a test download (of at least 10Mb) that I could try in safe mode? Or is there a way to make browsers work in Safe mode?
      My Computer


  8. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #8

    Review Jacee’s instructions to run Adwcleaner here on post#7,
    Ignore the title of the thread,
    https://www.sevenforums.com/system-security/316404-instant-savings-app.html
    Or download it from bleepingcomputer.com
    Screen shot of the download button to use for Adwcleaner
    http://www.bleepingcomputer.com/download/adwcleaner/
      My Computer


  9. Posts : 11
    Windows 7 x64
    Thread Starter
       #9

    I ran the Adwcleaner, it did some cleaning but to no result, downloads still stop after about 5 seconds. Furthermore the network connection is excellent and online games etc work perfectly well, just downloads taking more then a few seconds will abort. Any further tips?
      My Computer


  10. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #10
      My Computer


 
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