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  1. Posts : 160
    Widows 7 home premium 64 bit
    Thread Starter
       #91

    UsernameIssues said:
    A reminder to uninstall Java to see if it is ever missed.

    :::back to lurking:::
    Yes, I did uninstall that one also.
      My Computer


  2. Posts : 160
    Widows 7 home premium 64 bit
    Thread Starter
       #92

    ThrashZone said:
    Hi,
    Great news,
    Is it possible to post new screen shots of your programs list and the startup section of msconfig to get a better idea of what is left,
    Personally I have no experience of the S&D and zone alarm utilities so I couldn't say to uninstall them,
    But also with apple products you never know,
    iTunes has had issues with Internet explorer before,
    Cheers.
    You are still using the 64 bit version so Enhanced protection mode is still activated for sure.
    Please verify with this link if you don't remember,
    Internet Explorer 10 - Enable 32-bit or 64-bit IE10 in Windows 7
    Should I revert to the 32bit?
    Attached Thumbnails Attached Thumbnails Your last browser session closed unexpectly.-prog.jpg   Your last browser session closed unexpectly.-prog2.jpg   Your last browser session closed unexpectly.-config.jpg   Your last browser session closed unexpectly.-config2.jpg  
      My Computer


  3. Posts : 10,485
    W7 Pro SP1 64bit
       #93

    Vonda said:
    Actually, I did click on fix selected both times. I just took the snip before doing that.
    I just finished the scan with ESET and it showed 0 infections and I did not find any log files about this scan.
    **
    I have no problem with Google Chrome, should I still download Firefox?
    Also, run the SFC/Scannow again?
    I shall uninstall java after posting this.
    Can I download and install Microsoft security essentials firs before I disable zone Alarm?
    Sorry about being a pain...
    Vonda said:
    UsernameIssues said:
    A reminder to uninstall Java to see if it is ever missed.

    :::back to lurking:::
    Yes, I did uninstall that one also.
    Thanks for confirming. Java is such a problem, that I just had to stick my nose into your thread to be sure that it is gone. If you ever find that you need it, please read the bottom half of this post concerning updating it once you get both the 32bit and 64bit versions installed. That post also suggests sticking with 64bit IE tabs.
      My Computer


  4. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #94

    Hi,
    The only things I see is your Adobe flash player is out of date,
    The current version is 13.0.0.182,

    Uncheck Key scrambler from the startup/ boot when prompted too,
    If I remember correctly you uninstalled the software long ago ?
    Use revo and ccleaner to look for remnants,
    Possibly someone will know how to search for that software ?

    And you can now uninstall Eset scanner,
    And redownload SAS Superantispyware it's a great little utility
    This will also test your ability to download starting normally using ie11,
    Post any downloading issues with ie11 do not download using safe mode with networking or with another browser,
    Reset ie11 first if you have an issue downloading I believe you know the reset drill

    You can disable Enhanced protection mode if you wish,
    But if youtube works you can leave epm activated,
    EPM does add an extra layer of protection and until you run into a problem you can disable epm anytime to test the site,
    Often you would need to shut your machine down before epm would activate or be disabled.

    After the above,
    Your security should be,
    MSE - Microsoft security essentials
    Mabm - Malwarebytes
    SAS - Superantispyware
    This is a great combination,
    I use this myself although I do use the Pro version of mabm (not the Free version)
    It's all you need,
    You did fantastic throughout this process
    Thanks to everyone for contributing
    Cheers
      My Computer


  5. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #95

    Vonda,

    Great work and great news, glad the issue is resolved for you. After a few days of running OK, please mark this thread as solved.

    I'd like to add a few things to the housekeeping list..Uninstall the following:
    eBay toolbar
    ESET online scanner (already menitoned)
    Keyscrambler (already menitoned)
    Lightscribe (unless you have a Optical drive that can write labels with the laser)
    Silverlight (seldom used video format -MS site only that I know of)

    I think the culprit was in fact Chrome, or to be more exact a bug attached itself to Chrome. I don't see it on your P&F list (Firefox is there).

    There are a lot of HP "bloatware" that could also be cleaned up, but let your system run as is for a while and if you want to do some additional housekeeping, open a new thread and members will help you do that.

    Thanks for everyone's input and time - this was a collaborative effort. Thanks Mike for taking the lead on solving this issue.

    Bill
    .
      My Computer


  6. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #96

    Good job everbody; I think Vonda is on the road to happy computing.

    Vonda I will still like to see what you have checked in msconfig/Startup and Non Microsoft Services. I'm thinking their is room for improvement there.

    Another good free program to use is FileHippo Updater. It checks for programs that need updates. It works well for me.

    FileHippo.com - Download Free Software
      My Computer


  7. Posts : 160
    Widows 7 home premium 64 bit
    Thread Starter
       #97

    Is the key scrambler not a good protection against key loggers? I do not recall that it created any problems.
    @ Layback Bear, is that not what I did in post 92? or is that another test?
    @ TrashZone, I shall now perform do the other suggested tasks in post 94.
    @ Slartybart, I shall now perform do the other suggested tasks in post 95, could you point out what is bloat ware from HP as I am not sure which programs I need to keep.
    @ Brink, after I have done these task, I shall run the SFC command again.
    Thanks again everybody.
      My Computer


  8. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #98

    Hi thanks,
    This where you get into trouble Vonda,
    One where do you download most of these types of programs,
    Most download sites add pup's or potently unwanted programs to their downloads,
    I really feel these types of encrypting utilities are unneeded,

    At minimum make System images before doing them so the potential damage is easier to undo,
    Recommended back up,
    https://www.sevenforums.com/tutorials/73828-imaging-free-macrium.html
    https://www.sevenforums.com/tutorials/73828-imaging-free-macrium.html?filter[2]=Backup
    Cheers.

    I didn't see a post from Brink but thanks Brink for any input
      My Computer


  9. Posts : 160
    Widows 7 home premium 64 bit
    Thread Starter
       #99

    Slartybart said:
    Vonda,


    I think the culprit was in fact Chrome, or to be more exact a bug attached itself to Chrome. I don't see it on your P&F list (Firefox is there).

    There are a lot of HP "bloatware" that could also be cleaned up, but let your system run as is for a while and if you want to do some additional housekeeping, open a new thread and members will help you do that.

    Thanks for everyone's input and time - this was a collaborative effort. Thanks Mike for taking the lead on solving this issue.

    Bill
    .
    Here is my new list of programs, I like to keep the keyscrambler unless you think it does not the job it is supposed to do, ditto for the e-bay toolbar I have used this toolbar for years since I do some buying and selling on E-Bay.
    Attached Thumbnails Attached Thumbnails Your last browser session closed unexpectly.-list-programs.jpg  
      My Computer


  10. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #100

    Hi,
    Okay,
    Please setup imaging before adding anything new
    Then you will be fortunate enough to be able to undo many issues easily,
    Another great thread to read with a wealth of imaging setup responses is here,
    https://www.sevenforums.com/browsers-mail/325018-had-ie8-now-win-update-tried-install-ie11-doesn-t-work.html
    Towards the end is where the imaging is,
    Cheers.
      My Computer


 
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