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Windows 7: Your last browser session closed unexpectly.

18 Apr 2014   #1
Vonda

Widows 7 home premium 64 bit
 
 
Your last browser session closed unexpectly.

Every time I try to put an URL in the address bar, I get Internet Explorer stopped working window.
Then when I restart IE, it goes to my home page and works OK within the web site. As soon I try to type anything in the address bar, it does the same thing.
At the bottom it then has a narrow window stating Your last browsing session closed unexpectedly and a restore session button. I have no problem accessing other web sites from my "favored" list.
Also, some photos do not show in IE 10 whereas they do in Google Chrome.
Things I have done so far:
ran malwarebytes, S&D spybot, super anti spyware, reset IE 10, downloaded IE 11, went to restore before problem stated, but it stated that restore did not work.


My System SpecsSystem Spec
.
18 Apr 2014   #2
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
See what this does,
Use No Add-ons mode/ Click the Start button and type in the search box,
Internet explorer

Click on the suggestion (No Add-ons) or itís located at,
Start/ All programs/ Accessories folder/ System tools folder/ No add-ons.
http://windows.microsoft.com/en-us/internet-explorer/manage-add-ons#ie=ie-10-win-7
http://windows.microsoft.com/en-IN/windows7/How-to-manage-add-ons-in-Internet-Explorer-9
If using ie10 the first link will apply to ie9 as well,
http://windows.microsoft.com/en-us/internet-explorer/ie-crashes-stops-working#ie=ie-10-win-7

Activate EPM if on a 64 bit version of windows,
http://www.sevenforums.com/tutorials/280434-internet-explorer-10-enable-32-bit-64-bit-ie10-windows-7-a.html#post2312336
Add the Run box to the Start menu list,
http://www.sevenforums.com/tutorials/559-start-menu-add-run-button.html
Open the Run command and Paste this into it and Okay,
"C:\Program Files\Internet Explorer\iexplore.exe" -extoff
My System SpecsSystem Spec
18 Apr 2014   #3
Vonda

Widows 7 home premium 64 bit
 
 

Hi ThrashZone,
Thanks for getting so quick with a reply.
I did get as far to shut down the add ons, but I restarted the PC thinking that it needed to be done to take effect and I got a BOD. At the moment I am replying from our other PC while my PC is doing the start up repair.
I think that I have now the IE 11, but there does not seem to be an easy way to find out which version (IE 10 or IE 11) I have. All it says it is IE 64 bit.
I
My System SpecsSystem Spec
.

18 Apr 2014   #4
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Wow do you mean BSOD = Blue screen of death ?
Try Safe mode with networking,
Shut down your machine, Unplug-Hold the power button down for 30/45 seconds (Power Drain)
Power up and Tap the F8 key continuously until you see a black page with white text,
Use the down arrow key to toggle to safe mode with networking/ hit the enter key.
Login as usual
Other advanced methods,
http://www.sevenforums.com/tutorials/69585-safe-mode.html
http://windows.microsoft.com/en-US/windows7/Advanced-startup-options-including-safe-mode

When you get into Safe mode with networking waste no time,
Run these scanners,
Review Jaceeís instructions to run Adwcleaner here post #7,
Ignore the title of the thread,
Instant Savings App
Screen shot of the download button to use for Adwcleaner

Manually Update them before running full scans,
Try not to use your computer while the scans are running, (one at a time of course).
Uncheck the box to Activate the Free trial from the final install options,
http://www.malwarebytes.org/products/malwarebytes_free
http://www.superantispyware.com/?tag=SUPERANTISPYWARE
This one is the longest up to 4 hours, the others are only about 45 minutes,
http://www.microsoft.com/security/scanner/en-us/default.aspx

Rerun the scanners starting normally post both scan results use the Text attachment option,
See the links above my signature picture on how if you need too,
Cheers.
My System SpecsSystem Spec
18 Apr 2014   #5
Vonda

Widows 7 home premium 64 bit
 
 

The startup repair is still running, it can not be cancelled unless I use the hard shut down. Should I do that?
I did run the first two scanners this morning and no problems were found. Once I get the PC function again I shall do the MS security scanner.
My System SpecsSystem Spec
18 Apr 2014   #6
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Okay yea let it run,
Use Adwcleaner at least Microsoft security scanner is not near as good,

Exactly what sent you to bsod land ?
Not No add-ons mode ?
Not enabling EPM ?
Please give details,
Cheers.
You might post screen shots of your Show all add-ons page/ Toolbars and extensions,
My System SpecsSystem Spec
18 Apr 2014   #7
Vonda

Widows 7 home premium 64 bit
 
 

the start-up repair took more than three hours and my PC is now in working order except for the problem with IE I don't know if it is 10 or the 11 version.
The BSOD occurred after I disabled the add-ons and did a re-start because I thought it needed that in order to take effect.
I clicked on print screen key, and the pc shut this web page and went to my home page.
What does EPM stand for? I am technically challenged and have a hard time following the instructions.
I shall post this reply first before I attempt another screen shot of the tool bars and add-ons. Then I'll run the Adwcleaner.
My System SpecsSystem Spec
18 Apr 2014   #8
Vonda

Widows 7 home premium 64 bit
 
 

The same thing happened with taking a screen shot. The screen flickered a bit, went to my home page and the "Your last browsing session closed unexpectedly and a restore " showed at the bottom of the page.
I shall now get to the Adwcleaner and run it. Thanks for your help so far.
My System SpecsSystem Spec
18 Apr 2014   #9
Vonda

Widows 7 home premium 64 bit
 
 

Adwcleaner results:
# AdwCleaner v3.024 - Report created 18/04/2014 at 22:18:56
# Updated 18/04/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Vonda - VONDA-HP
# Running from : C:\Users\Vonda\Downloads\AdwCleaner (1).exe
# Option : Clean
***** [ Services ] *****

***** [ Files / Folders ] *****

***** [ Shortcuts ] *****

***** [ Registry ] *****
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\Software\systweak
***** [ Browsers ] *****
-\\ Internet Explorer v11.0.9600.17041

-\\ Mozilla Firefox v
-\\ Google Chrome v34.0.1847.116
[ File : C:\Users\Vonda\AppData\Local\Google\Chrome\User Data\Default\preferences ]

*************************
AdwCleaner[R0].txt - [5347 octets] - [09/03/2014 15:43:00]
AdwCleaner[R1].txt - [976 octets] - [09/03/2014 15:49:23]
AdwCleaner[R2].txt - [1027 octets] - [09/03/2014 16:45:52]
AdwCleaner[R3].txt - [1152 octets] - [09/03/2014 22:27:08]
AdwCleaner[R4].txt - [1670 octets] - [18/04/2014 22:17:38]
AdwCleaner[S0].txt - [5171 octets] - [09/03/2014 15:44:24]
AdwCleaner[S1].txt - [1036 octets] - [09/03/2014 15:50:33]
AdwCleaner[S2].txt - [1089 octets] - [09/03/2014 16:47:10]
AdwCleaner[S3].txt - [1214 octets] - [09/03/2014 22:27:44]
AdwCleaner[S4].txt - [1599 octets] - [18/04/2014 22:18:56]
########## EOF - C:\AdwCleaner\AdwCleaner[S4].txt - [1659 octets] ##########
My System SpecsSystem Spec
18 Apr 2014   #10
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
If you viewed this tutorial,
http://www.sevenforums.com/tutorials/280434-internet-explorer-10-enable-32-bit-64-bit-ie10-windows-7-a.html#post2312336
EPM is Enhanced protection mode,
You show you have a 64 bit machine so epm is an option for you,
But yes please run the adwcleaner snanner it's quick,
Post the scan results as a text attachment,
Cheers.
My System SpecsSystem Spec
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 Your last browser session closed unexpectly.




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