Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Explorer 11 does not work after cleaning with antivirus

04 May 2014   #31
smoking84

Windows 7 Home Premium 64bit SP1
 
 

One question: when i run FRST and Zoek may be installed Explorer 11 or indifferent? Because in this moment i have explorer 9


My System SpecsSystem Spec
.
04 May 2014   #32
cottonball

Windows 7 Home Premium
 
 

I do not quite understand your question...

You can just run either tool on whatever browser you have.
My System SpecsSystem Spec
05 May 2014   #33
smoking84

Windows 7 Home Premium 64bit SP1
 
 

Ok so i followed the instructions and add the report request. After scans i installed IE11 (i had IE9) but unfortunately i have the same problems for which i opened this thread

PS AN IMPROVEMENT OF PROBLEM! in IE11 still not working the cronology (is empty) and logging and not download but now the tab working (now saves in the tabs the sites i've visited)


Attached Files
File Type: txt Fixlog.txt (3.2 KB, 3 views)
File Type: txt zoek-results.txt (10.0 KB, 5 views)
My System SpecsSystem Spec
.

05 May 2014   #34
cottonball

Windows 7 Home Premium
 
 

smoking84,

Not sure if I understand correctly what you mean about the IE11 chronology...
On the Address Bar at the top left, click the arrow for: Show Address bar AutoComplete
Does it display a list of web addresses that you have previously typed into the Address bar?
Is that what you mean?


On the ASUS AI Suite II for monitoring and controlling utilities on your motherboard.
Would prefer you address the issue at the Windows 7 Help Forums - Search Results
Or, maybe someone else here can help you with it.
I have never used nor have any knowledge of the program.
My System SpecsSystem Spec
05 May 2014   #35
andrew129260

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by smoking84 View Post
Ok so i followed the instructions and add the report request. After scans i installed IE11 (i had IE9) but unfortunately i have the same problems for which i opened this thread

PS AN IMPROVEMENT OF PROBLEM! in IE11 still not working the cronology (is empty) and logging and not download but now the tab working (now saves in the tabs the sites i've visited)
Please answer the following questions to receive help:

  1. So what is not specifically working in internet explorer now? Same high cpu usage?
  2. Did you uninstall the registry cleaners?
  3. Have you done the sfc /scannow?
  4. Did you use the offline installer like I asked when installing internet explorer 11?
My System SpecsSystem Spec
05 May 2014   #36
cottonball

Windows 7 Home Premium
 
 

smoking84,

Oops, forgot the following...

Please open a Command Prompt using Option One:
Command Prompt

Next, at the Command Prompt, copy/paste (using the mouse) the command below, and press: Enter
Code:
DEL /F /S /Q /A "P:\Registry Mechanic\RegMech.exe"
The file should now be deleted.
Please close the Command Prompt.


Also, please run Zoek.exe once again, and copy/paste the following text inside the code box below to the input field of Zoek:

Code:
{D46CC82E-00AD-4927-A666-60EB15439369};c

Now...
  • Close any open Browsers.
  • Click the Run script button, and wait. It takes a few minutes to run all the script.
My System SpecsSystem Spec
06 May 2014   #37
smoking84

Windows 7 Home Premium 64bit SP1
 
 

@cottonball clicking on the small arrow on the top left of Address Bar the cronology is present and site saves. But on the right bar where the cronology is saved and sorted in folders Daily is empty (in normal mode only, in safe mode the cronology is present). I add an image for clarity:

My System SpecsSystem Spec
06 May 2014   #38
smoking84

Windows 7 Home Premium 64bit SP1
 
 

@andrew129260

-Now there are only one improvement: the tab are saved but only installation online (IE11 installed offline the tab still not working). Still not download (i download only the video that are open with WMP streaming), not cronology in folders. The processor when I surf on sites continues to work more than they should about 40% and more, while with Firefox <10%

-Yes Registry Mechanic is uninstalled (among other things, the location where it was installed is no longer present because I replaced the hard disk for storage because he had bad sectors)
- Run sfc/scannow and all ok

For example in IE11 Gooogle asks me if I want to set it as the default search engine, so if click Yes,
appear an error because probably it can not download the necessary files, i add the screens:



My System SpecsSystem Spec
06 May 2014   #39
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Federico, please do this to attach images, tinypic is serving up loads of ads and the images are very small, hard to read.

This is the preferred, best way to upload an image or a file to a post.

Screenshots and Files - Upload and Post in Seven Forums

Press the ALT and PrntScrn keys at the same time, this will capture only the active window to use in Paint or your preferred graphics editor.

You may also upload a photo or image you already have on your PC, as you would a file, without using the Snipping tool.
My System SpecsSystem Spec
06 May 2014   #40
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Sorry for the hiatus - I've been in bed most of the few days

There don't appear to be any problems in your CBSPersist logs - or the CheckSUR. (the CBS.log itself wasn't there, though??)

However, the Filterlist is interesting, and seems to indicate that you've got Symantec Endpoint Protection installed - so my first reaction is to blame Symantec for the problem.
Looking at the FRST results, the actual installation appears to be Norton Anti-Virus? Have you ever had SEP installed?


Attached Images
Explorer 11 does not work after cleaning with antivirus-sick-bed.gif 
My System SpecsSystem Spec
Reply

 Explorer 11 does not work after cleaning with antivirus




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Restore - won't work despite no AntiVirus
Restore tells me it hasn't worked due to an Anti Virus. I turn off MSE and Restore still doesn't work. Computer has Malarebytes & Lavasoft (AdAware) for regular scans but only MSE for anti virus. Could firewall be getting in the way? Anyone encountered and resolved this problem?
Backup and Restore
My Audio Does Not Work Ever Since my Antivirus Deleted a file from S32
My Anti Virus Detected a threat in System 32 in a Audio file, It deleted the file then asked to restart, once it came back up. My audio does not work at all. Can someone help me please? I got this laptop last Month. and i have no Idea what to do. :(
Sound & Audio
Explorer.exe Does Not Work
hello, recentlyI had to make changes totimedate.cpl using restorator......!! Unfortunately after Irestart explorer.exe does not work as before...!! I cannot open any folder, cannot open OS:C,,cannot open DATA:D,,Personalize and all matters related with explorer.exe...!! I have been using the...
BSOD Help and Support
Cleaning Up The Windows Explorer Navigation Pane
I've successfully removed the Libraries and Favorites categories from the Windows Explorer navigation pane. Does anybody know if it is possible to remove the User and Network groups as well? http://img269.imageshack.us/img269/2601/45864426.png
Customization


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 06:02.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App