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Windows 7: Outlook 2007 inbox has become sub folder of deleted items folder

29 Apr 2014   #1
mohavepc

Windows 7 Professional x64
 
 
Outlook 2007 inbox has become sub folder of deleted items folder

User came in with a receiving email issue and to make a long story short I found that his inbox and all subfolders including sent, junk ect. are subfolders of the trash folder.(deleted Items) I tried to back up, clean(glary utils) and reinstall but the backup reordered the folders the way they were. I will uninstall again and hand build the folders and subs if need be but I was hoping someone here might know a fix before I spend 2 or more hours creating and moving from imported folders (home based company with 33000+ emails)

Any ideas appreciated.

Also noteworthy is that Norton failed after the hearbleed patch and had to be completely removed and reinstalled. the reinstallation of Norton was AFTER trying to repair Outlook.

Thanks
Herb


My System SpecsSystem Spec
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30 Apr 2014   #2
mohavepc

Windows 7 Professional x64
 
 

decided to manually import folders. customer needed machine back asap. oh well, thanks anyway
My System SpecsSystem Spec
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 Outlook 2007 inbox has become sub folder of deleted items folder




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