Outlook 2007 inbox has become sub folder of deleted items folder


  1. mohavepc
    Posts : 572
    Windows 7 Professional x64
       New #1

    Outlook 2007 inbox has become sub folder of deleted items folder


    User came in with a receiving email issue and to make a long story short I found that his inbox and all subfolders including sent, junk ect. are subfolders of the trash folder.(deleted Items) I tried to back up, clean(glary utils) and reinstall but the backup reordered the folders the way they were. I will uninstall again and hand build the folders and subs if need be but I was hoping someone here might know a fix before I spend 2 or more hours creating and moving from imported folders (home based company with 33000+ emails)

    Any ideas appreciated.

    Also noteworthy is that Norton failed after the hearbleed patch and had to be completely removed and reinstalled. the reinstallation of Norton was AFTER trying to repair Outlook.

    Thanks
    Herb
    Last edited by mohavepc; 30 Apr 2014 at 13:22. Reason: added information
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  3. mohavepc
    Posts : 572
    Windows 7 Professional x64
    Thread Starter
       New #2

    decided to manually import folders. customer needed machine back asap. oh well, thanks anyway
      My Computer
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