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Windows 7: Cant get rid of weird home page FireFox, please help.

12 May 2014   #1
adamisapple

Windows 7 64 Bit Professional
 
 
Cant get rid of weird home page FireFox, please help.

So I don't know where it came from but the address is New Tab and I tried to go into FireFox settings and I got rid of it there but it is still my new tab page. any solutions?


My System SpecsSystem Spec
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12 May 2014   #2
UsernameIssues

W7 Pro SP1 64bit
 
 

The trovi domain is a part of Conduit malware.

Your My System Specs area for this forum states that your antivirus product is "Firewall". If that is accurate, then you might want to consider installing an antivirus app. For now, you can try Malwarebytes to rid you of Conduit and the junk that it brought along:

Cant get rid of weird home page FireFox, please help.-malwarebytes.png


My System SpecsSystem Spec
12 May 2014   #3
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Please download AdwCleaner by Xplode and save to your Desktop.
Step 1.
  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R#].txt) will open in Notepad for review (where the largest value of # represents the most recent report).
  • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
Step 2.
Using AdwCleaner v3: Scan & Clean:
This time click on the Clean button.
Press OK when asked to close all programs and follow the onscreen prompts.
Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
After rebooting, a logfile report (AdwCleaner[S#].txt) will open automatically (where the largest value of # represents the most recent report).
Copy and paste the contents of that logfile in your next reply.
A copy of that logfile will also be saved in the C:\AdwCleaner folder


Please post both logs.
My System SpecsSystem Spec
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12 May 2014   #4
adamisapple

Windows 7 64 Bit Professional
 
 

I cant do that because this is my school laptop.
My System SpecsSystem Spec
12 May 2014   #5
UsernameIssues

W7 Pro SP1 64bit
 
 

Quote   Quote: Originally Posted by emeraldhunter11 View Post
I cant do that because this is my school laptop.
Talk to the school's IT department. Let them remove the malware.
My System SpecsSystem Spec
12 May 2014   #6
adamisapple

Windows 7 64 Bit Professional
 
 

Their only solution is to re-image the hard drive and I don't want to loose everything...
My System SpecsSystem Spec
12 May 2014   #7
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

They aren't very smart. Copy all of your personal stuff to an external media and let them have it.
My System SpecsSystem Spec
12 May 2014   #8
adamisapple

Windows 7 64 Bit Professional
 
 

one problem is that i have a HUGE amount of emulators, projects, and other junk that i want (probably 50+GB) and i don't have access to that much storage...
Cant get rid of weird home page FireFox, please help.-emeraldhunter11-.jpg


My System SpecsSystem Spec
12 May 2014   #9
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

You would need to get one of these, or similar.
Newegg.com - Portable External Hard Drives

Maybe your school has a discount store on campus?
My System SpecsSystem Spec
12 May 2014   #10
adamisapple

Windows 7 64 Bit Professional
 
 

I go to a Highschool so they wont have that kind of stuff





Cant get rid of weird home page FireFox, please help.-emeraldhunter11-.jpg
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