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Windows 7: browser not loading webpages

17 May 2014   #1
zinhleoneil

windows 7 home basic 32bit
 
 
browser not loading webpages

please help guys. my Mozilla Firefox and Google chrome does opens up but keeps on loading continuously without any improvement, but other applications like Skype works very fine.


My System SpecsSystem Spec
.
17 May 2014   #2
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi and welcome to sevenForums,
Reset Firefox,
https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems
http://www.microtuts.com/how-to-clear-history-cookies-cache-in-chrome/


Clean boot,
http://www.sevenforums.com/tutorials/179159-troubleshoot-application-conflicts-performing-clean-startup.html
Click Start and type in the search box,
msconfig
Click on the suggestion on top or hit the Enter key,
Go to the Startup section and take some screen shots for a complete list,
Go to the Services section and on the bottom left Check the box to Hide All Microsoft services,
Repeat the screen shots,
See the links above my signature on how to take and upload screen shots here,
Cheers.
My System SpecsSystem Spec
19 May 2014   #3
andrew129260

Windows 10 Pro
 
 

You can also try tfc to clean all caches.

1.) Please download and save the file TFC by Old Timer. Again, save the file to your downloads folder or your desktop. Do not run it.

Downloading TFC


2.) Close your programs before running this tool. TFC will close ALL open programs.

3.) Browse to where you saved tfc. Right click on tfc.exe and choose Run As Administrator.

4.) Click the Start button to begin the cleaning process and let it run uninterrupted to completion. When it finishes it will say total files cleaned, and the start button will be grayed out. Click exit.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.
My System SpecsSystem Spec
.

20 May 2014   #4
zinhleoneil

windows 7 home basic 32bit
 
 

thank you guys for your support, l think trash zone has helped me a lot to fix the problem
My System SpecsSystem Spec
20 May 2014   #5
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Your welcome and thanks for the update,
Which part helped ? clean boot ?
If so please post the screen shots so we might review them for problematic entries,
Cheers.
My System SpecsSystem Spec
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