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Windows 7: Unable to send or receive messages for the Virgin Media email account

27 May 2014   #1
Wixi

Windows 7 Home Premium
 
 
Unable to send or receive messages for the Virgin Media email account

Hi, I hope someone can help.

I've been using a virgin.media email account with Windows Live Mail for years without any problems, but today, whenever I try to send/receive mail, I get the following message:

"Unable to send or receive messages for the Virginmedia account. The connection to the server has failed.

Server: 'pop3.virginmedia.com'
Windows Live Mail Error ID: 0x800CCC0E
Protocol: POP3
Port: 995
Secure(SSL): Yes
Socket Error: 10061"

I've read a few similar forum posts and it looks as though some settings might outdated or need altering, but I have no idea which ones to change. Any help would be greatly appreciated.


My System SpecsSystem Spec
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27 May 2014   #2
maxie

windows 7 home 64bit
 
 

Hi there ... Some of Virgin Servers have been down today .. Due to Maintenance work .. This might be your issue if not read the Link below ....

http://help.virginmedia.com/system/s...ice.controller
My System SpecsSystem Spec
28 May 2014   #3
Wixi

Windows 7 Home Premium
 
 

Hi Maxie,

Thank you for telling me this.
It looks like the server problem's been fixed now, as I'm able to send/receive emails again.
My System SpecsSystem Spec
.

28 May 2014   #4
maxie

windows 7 home 64bit
 
 

Most welcome .. If the issue happens again in the future check your Service Status on the Virgin Website .. You can usually log in to your Email from there direct ...
My System SpecsSystem Spec
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 Unable to send or receive messages for the Virgin Media email account




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