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Windows 7: Windows Live Mail - 'An error has ocurred' message.


22 Jun 2014   #1

Windows 7 Home Premium 64 bit
 
 
Windows Live Mail - 'An error has ocurred' message.

I used Windows Outlook Express for as long as it was available with NO problems EVER !. I had a new PC custom built with Win.7 Home Premium 64 bit installed. (My old PC 'died').I downloaded & installed Win.Live Mail & i've had serious trouble with it ever since. Every week,3 or 4 times,when i try to send or open an e-mail,i get the message :- ''A problem ocurred when trying to send / open this message'' . It's not a problem with any Anti-virus etc.that i have,when it first ocurred all i had was M/soft Security Essentials, that was in the first week i had Live Mail installed. I've 'repaired' it countless times,i've also un-installed & re-installed it almost as many times. It's a short term fix - period !. I also have problems with trying to delete "received" e-mails at times. I did find is that if i move them to the 'deleted' folder,usually i can deleted them.
I have to say that having searched the I/net for solutions to my own problem, & having seen the vast number of 'other' problems that other users have,that Live Mail is seriously faulty !. Not only that,but as users,as usual,we're left to try to help one another without any 'hands on' help from M/soft.
I'm sure that M/soft are well aware of this problem,but i haven't found one 'fix' from them. Maybe i'm looking in the wrong place,but i haven't found one on here,
Saska


My System SpecsSystem Spec
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22 Jun 2014   #2

w7 pro 32 bit w/XP virt enabled.
 
 
Had similiar problem with WLM on a W7 pro 32 bit pc.

Saska,

  1. Make sure you back up your email accts.
  2. Export your email acct IAF settings.
  3. Create a restore point.
  4. The image below show the name of the WLM version I installed and it works fine.
klx


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Windows Live Mail - 'An error has ocurred' message.-works-70.jpg  
My System SpecsSystem Spec
23 Jun 2014   #3

Windows 7 Home Premium 64 bit
 
 

Hi klxdrt - When i figure out how to do the 'export' bit,i'll give it a try - i also need to find the e-mail password i've been using. So many passwords,so many pieces of paper !!. Many thanks indeed,
Saska
My System SpecsSystem Spec
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23 Jun 2014   #4

w7 pro 32 bit w/XP virt enabled.
 
 
Follow thes steps:

Saska,

If you follow the image below, that will get you going.
Exporting MAIL exports an AIF file which contains your email setup, email address, PASSWORD plus all server settings.

Exporting CONTACTS exports a CVS file of your email contacts which you can import into your new email client.
Also, if you still need to find your email password and all related info, google "nirsoft", I think they have a free app that allows recovery.

cheers,

klx


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 Windows Live Mail - 'An error has ocurred' message.




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