I need help diagnosing printing problem


  1. Posts : 265
    Windows 7 professional 64 bit
       #1

    I need help diagnosing printing problem


    Good morning all,

    I am trying to print a page off that i have printed hundreds of times and now when the page prints (or any page now for that matter) the only thing thing that will print is a link contained on the page. In other words all that will print from a page is a highlighted link, none of the rest of the page will print. Nothing has changed in my pc, nor is this something that i have not done on my pc zillions of times before.

    Please see screen shot. Blue highlighted link is all that will print. I tried other pages, same result.

    Any help would be greatly appreciated
    Attached Thumbnails Attached Thumbnails I need help diagnosing printing problem-sp32-20140628-074959.jpg  
    Last edited by MetalMan228; 28 Jun 2014 at 08:29.
      My Computer


  2. Posts : 181
    Windows 7 Home Premium SP1
       #2

    Does the link itself appear in blue on the screen without highlighting? Are you using an inkjet printer? If so, the answer may be an empty or clogged black ink cartridge(s).
      My Computer


  3. Posts : 265
    Windows 7 professional 64 bit
    Thread Starter
       #3

    Well, Yes and yes!! Wow, never had that happen before, but you are correct! Empty black ink.

    I feel soooo 'tupid.....
      My Computer


  4. Posts : 181
    Windows 7 Home Premium SP1
       #4

    I'm glad the problem was easily resolved. Don't feel stupid; if it happens again, you'll suspect the cause!
      My Computer


 

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