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Windows 7: Cannot overwrite deleted emails on free space

29 Jun 2014   #11
sabruffian

Windows 7 Home Premium 64
 
 

see below


My System SpecsSystem Spec
.
29 Jun 2014   #12
sabruffian

Windows 7 Home Premium 64
 
 

Yes, it is on drive C. I let it set there for 15 minutes or more and still says 0%. Yes I am using command prompt...Home drive Homepath. Here is what I get:
C:\Users\Tommy>C:\Windows\System32\sdelete -p -1 -z -c C:

SDelete - Secure Delete v1.61
Copyright (C) 1999-2012 Mark Russinovich
Sysinternals - Windows Sysinternals: Documentation, downloads and additional resources

SDelete is set for -1 passes.
Zeroing free space on C:\: 0%
My System SpecsSystem Spec
29 Jun 2014   #13
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Will test and post if success

Mayve wiping free space in safe mode is possible and it should release any lock on the file.

I'll try it to see if it's even possible and post the results.
My System SpecsSystem Spec
.

29 Jun 2014   #14
sabruffian

Windows 7 Home Premium 64
 
 

Yep Callender, Piriform/recuva said:
Note: You cannot securely delete the ZIP file in Step 2 before you recover it. Recuva only creates the ZIP file when you choose to recover the emails.

Ha, that makes no sense what-so-ever to me! When I first found the file using recuva, I recovered it. Then yes, when I went back and tried to overwrite it was when it told me it could not overwrite that special file. Can't figure out why it is a special file??

Yes, I used command prompt. Just sits there on 0% even after 15 minutes. The file is still showing on free space when using recuva to look at it.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Sabrina>C:\Windows\System32\sdelete -p -1 -z -c C:

SDelete - Secure Delete v1.61
Copyright (C) 1999-2012 Mark Russinovich
Sysinternals - Windows Sysinternals: Documentation, downloads and additional resources

SDelete is set for -1 passes.
Zeroing free space on C:\: 0%
My System SpecsSystem Spec
29 Jun 2014   #15
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
File paths

Well you're showing two different users for some reason:

C:\Users\Tommy>C:\Windows\System32\sdelete -p -1 -z -c C:

C:\Users\Sabrina>C:\Windows\System32\sdelete -p -1 -z -c C:

Those paths look wrong anyway!

In any case what you should be doing is using the account for the Thunderbird user and going to

C:\Windows\System32\cmd.exe then right click cmd.exe and choose run as administrator.

Then in the window that appears it should automatically open at:

C:\Windows\System32

just add sdelete -p -1 -z -c C: then press enter.

Safe mode tested, free space on drive C wiped - no problem.

Cannot overwrite deleted emails on free space-admin_system32_cmd.jpg

The documentation from Recuva and Piriform isn't well put together.

My understanding of it is that the file is created by Recuva. It does not get created on my machine - I've tested using Recuva using the recover deleted emails option. That's because there are no deleted emails stored in Thunderbird databases to be recovered. Your setup is different.

I have used software "Comodo Time Machine" in the past that wrote it's files in a special way into free space. Uninstalling the software deleted the files. Recuva seems to be using a simiilar technique to store that deleted emails.zip file.

Try the safe mode wipe.


My System SpecsSystem Spec
29 Jun 2014   #16
sabruffian

Windows 7 Home Premium 64
 
 

Still showing....
SDelete is set for -1 passes.
Zeroing free space on C:\: 0%

Will try safe mode and see if that will work.
My System SpecsSystem Spec
29 Jun 2014   #17
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
More questions

Are you 100% sure that Recuva reports that the file's status is deleted?

How about trying this as a test:

Navigate to C:\Users\USERNAME\AppData\Roaming\Thunderbird

Replace USERNAME with the account name.

Create another backup folder on your desktop and Copy Profiles and profiles.ini into it.

Then try deleting both "Profiles and profiles.ini" from C:\Users\USERNAME\AppData\Roaming\Thunderbird and if they delete successfuly go into the backup folder that you just made then try going into the Profiles folder then into your profile and try deleting the zip file from there.

If it works restore the files back to their original location:

C:\Users\USERNAME\AppData\Roaming\Thunderbird

Then run Thunderbird and adjust the following:

Compact all folders.

Tools> Options> Advanced> Network & Disk Space:

Cannot overwrite deleted emails on free space-tb-account-settings-2.jpg

Tools> Account Settings> Synchronization & Storage:

Cannot overwrite deleted emails on free space-tb-account-settings-3.jpg

Click the advanced tab and ensure that trash remains unchecked.

Cannot overwrite deleted emails on free space-tb-account-settings-4.jpg

That should hopefully prevent the same problem happening in future.


My System SpecsSystem Spec
29 Jun 2014   #18
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Command Line issue

You have twice stated that Sdelete remains on 0% and reports:

Zeroing free space on C:\: 0%

What it should read is:

Zeroing free space on C:\ 0%

You seem to have typed an extra : in the command line?
My System SpecsSystem Spec
29 Jun 2014   #19
sabruffian

Windows 7 Home Premium 64
 
 

Callender: You have twice stated that Sdelete remains on 0% and reports:

Zeroing free space on C:\: 0%

What it should read is:

Zeroing free space on C:\ 0%

It will not read without the : you are talking about. I put it into the command prompt exactly as you posted to do as below, and it still has the : before and after \.
SDelete is set for -1 passes.
Zeroing free space on C:\: 0%

Tried it in safe mode also, but Thunderbird emails.zip is still in the free space. And yes, Recuva reports that those emails have been deleted. It just took all the emails that I had deleted and put them all in that zip file. The emails all have an .eml extension.

I will try your last suggestion with Thunderbird.
My System SpecsSystem Spec
29 Jun 2014   #20
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Run Recuva again

Just a thought but perhaps try running Recuva with the recover deleted emails option one more time once you've cleaned up Thunderbird just to see if it creates a new zip file!

The last option that I can think of is that if that file was created recently try rolling back your system using system restore to a point before you recovered those emails then scan again.

Other than that I'm out of ideas. Maybe another member will have other suggestions!
My System SpecsSystem Spec
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