Unable to uninstall Internet Explorer 11

Hi,

I was hoping someone knowledgeable would be able to help me with a problem i am experiencing. I work in a IT department looking after a rather large enterprise environment. I have a particular user that has managed to upgrade his browser to IE11.

Whilst IE11 functions fine it is not compatible with a number or applications we use in the company, and i therefore need to get the browser back down to IE9.

I have tried all manor of things from manual uninstall, uninstall from the command line, removing IE11 security updates from the command line, i have also been logged in as local admin and domain admin and for the life of me cannot get is uninstalled, when uninstalling manually all that happens is " An error has occured. Not all of the updates were successfully installed"

When using the command line i don't get errors but equally it also doesn't uninstall the application.

Any help would be greatly appreciated :)

Thanks in advance

unfortunately running in compatibility mode is not an option, as they are finance applications.

with regards to the rollback feature im not entirely sure what you are referring to?

if you mean turning windows features on or off then i have attempted the uninstallation with windows 11 turned off to no avail...

simply go to programs and features in control panel from there you click on installed update, then scroll or search for Internet Explorer 11 and then click uninstall and let it uninstall, restart your computer and you will be back to IE10

Hi,

I have not been over complicating the issue, i have already tried all of the above to no avail. Every time i try uninstalling using the 'installed updates' within programs and features i get this message:



I have also run this command:

"FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*11.*.mum /c "cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname /quiet /norestart"

Which completes with no errors but still does not rectify the issue.

I am rather stuck.

Thanks
Tara

Please make sure that you have administrative rights, and logged in under the local admin, If you don't it can cause the same exact error