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Windows 7: Accelerator add-ons quit working

21 Aug 2014   #11
CraiginNJ

Win 7 64-bit
 
 

thenit -- Please clarify? Are you saying that if you disable your antivirus software while that particular buggy Windows update module installs it avoids disabling your right-click accelerators? (I assume that's not what you intended to say.)


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21 Aug 2014   #12
thenit

WIndows 7 Home Premium X64
 
 

Quote   Quote: Originally Posted by CraiginNJ View Post
thenit -- Please clarify? Are you saying that if you disable your antivirus software while that particular buggy Windows update module installs it avoids disabling your right-click accelerators? (I assume that's not what you intended to say.)
You are correct. The stopping of the AV software has absolutely nothing to do with the accelerator problem.

Uninstalling KB2976627 fixes the accelerator problem. There is something in the update that stops it from working like it did previously. I've hidden that update in Windows Update so it won't be reinstalled until a newer fix is released.
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10 Sep 2014   #13
CraiginNJ

Win 7 64-bit
 
 

<groan>, here we go again. Now they've also broken menu accelerator shortcuts in "cumulative security update for internet explorer 11 for windows 8.1 for x64-based systems KB2977629 .

Can anyone confirm? Anyone find a workaround that lets the IE11 updates be installed without destroying accelerators?
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20 Nov 2014   #14
thenit

WIndows 7 Home Premium X64
 
 

I know that Craig has been trying to get MS to do something about this but every time a new IE "security" update is issued, it removes the accelerator function.

If this feature is being permanently removed (even though the MS website still explains how to use it), do any other browsers have this feature?

The way that I use it, for example, is when I am on my public library's website looking at books, CDs or DVDs. I will highlight the title, right-click and get a dropdown menu that includes various defined "accelerators". I have one defined for Amazon Books (and Goodreads) so that if I click on it, another window will open up in Amazon with suggested books so I can click on the appropriate book and obtain a review. I can then decide if I want to reserve the book. I have similar accelerators set up for CD's (All Music Guide) and DVD's (IMDB). You can also highlight addresses, right-click and have the address displayed on a Google Map.

I cannot believe that MS thinks that this feature is not worthy of keeping. It differentiates itself from other browsers. Unfortunately, because I want this feature, I am ignoring all IE updates because MS doesn't separate "security" updates from "functionality" updates and I'm becoming worried about security.

That being said, are there other browsers out there that have this feature besides (older) IE?

I am up to date on every piece of MS software (except IE 11), running on Windows 7 x64.
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17 Jan 2015   #15
IDontThinkSo

W7 Pro + SP1, 32bit
 
 

For me, uninstalling Security Update for Windows 7 (KB2977292) did the trick today..
My System SpecsSystem Spec
18 Jan 2015   #16
thenit

WIndows 7 Home Premium X64
 
 

IDontThinkSo...
Are you sure it isn't KB2976627 that you uninstalled? I have KB2977292 installed on my system and IE accelerators still work since I haven't installed any IE updates since KB2976627. I am right up-to-date with all my Microsoft software except for the one's offered this week but the update you are referring to is a Windows 7 update from October, 2014.
My System SpecsSystem Spec
19 Jan 2015   #17
CraiginNJ

Win 7 64-bit
 
 

As the discussion on Microsoft's web site showed, there were several Windows updates that caused the loss of right-click-on-highlighted-text accelerators.

I currently wonder if a workaround has been found though. I used to see this problem on both laptop and desktop, but when I allowed my desktop to load all the latest updates this past weekend they reset my browser's accelerators rather than disabling them -- I could re-install the ones important to me. So maybe at some point MS had an update that caused that reset in order to restore the functionality after other changes? I have not yet confirmed the problem seems address for my laptop yet, though -- waiting for a moment when I've done a full image backup before allowing that. (However, my history of hidden updates disappeared on my desktop without installing the accelerator-damaging updates I've been avoiding, but didn't on my laptop, so I'm not entirely sure what happened.)
My System SpecsSystem Spec
19 Jan 2015   #18
thenit

WIndows 7 Home Premium X64
 
 

CraigNJ... So you are now current on IE11 and Windows 8 (on your desktop) and the right-hand click now works? I'll have to try it again if that's the case. I'm not sure if it matters that I'm Windows 7 vs 8 so I'll do a backup first.
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19 Jan 2015   #19
IDontThinkSo

W7 Pro + SP1, 32bit
 
 

thenit...
Yes I'm sure. I installed quite a lot of updates because I do it every three months or so, I went through this and other websites trying to see if I had installed any of the mentioned updates. I couldn't find KBKB2976627 so i uninstalled KB2977292, which did the trick for me.
My System SpecsSystem Spec
21 Jan 2015   #20
CraiginNJ

Win 7 64-bit
 
 

Quote   Quote: Originally Posted by thenit View Post
CraigNJ... So you are now current on IE11 and Windows 8 (on your desktop) and the right-hand click now works? I'll have to try it again if that's the case. I'm not sure if it matters that I'm Windows 7 vs 8 so I'll do a backup first.
I always recommend doing an image backup before experimenting with this. One of the security updates that used to wipe out the right-click accelerators was irreversible, i.e., rolling back didn't restore accelerators. If it's fixed now via some forced reset of accelerators, it might be safe but I've only tried my letting everything update fully (all Win8 updates including all MSIE updates) on just the desktop, and for all we know something could be different there.

BTW, here's the discussion where you can see that there were a few Windows updates that all seemed to cause loss of right-click MSIE accelerators before. It was getting hard to keep dodging them.:
https://connect.microsoft.com/IE/fee...k-accelerators
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 Accelerator add-ons quit working




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