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Windows 7: Accelerator add-ons quit working


09 Jul 2014   #1

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Accelerator add-ons quit working

This actually happened after the June updates, just didn't take time to post about it.
I used to be able to highlight a word & choose either Wikipedia (default) or a dictionary to read the meaning of it but it doesn't work anymore. Those 2 are still listed in my add-ons.
How can I find out what would have made the change?


My System SpecsSystem Spec
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09 Jul 2014   #2

Windows 7 Ultimate x64 SP1, Windows 8.1 Pro x64
 
 

Have you tried right clicking the word after you highlight it?

Which browser and/or word processor are you using?
My System SpecsSystem Spec
09 Jul 2014   #3

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

well I'll be! yes right clicking works & I probably even tried that but didn't look down far enough, just saw the 'Cut','Copy', etc. now I'm really

Thanx
My System SpecsSystem Spec
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09 Jul 2014   #4

Windows 7 Ultimate x64 SP1, Windows 8.1 Pro x64
 
 

You're welcome. I noticed that the Blue box for selecting Translate, etc. that came up in IE 10, stopped appearing after the last IE update. This behavior first appeared in IE 11.
My System SpecsSystem Spec
14 Aug 2014   #5

WIndows 7 Home Premium X64
 
 

After the August 12th updates, I cannot get accelerators to work at all. I noticed the accelerator "button" gone back in June and finally realized that if you highlighted the word and right-clicked, the option of choosing an accelerator appeared. Since my last update (which says it was only a security update), I only get the Cut, Copy, Select All, Paste, Print and Print Preview options when doing this. It's gone.
My System SpecsSystem Spec
14 Aug 2014   #6

Windows 7 Ultimate x64 SP1, Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by thenit View Post
After the August 12th updates, I cannot get accelerators to work at all. I noticed the accelerator "button" gone back in June and finally realized that if you highlighted the word and right-clicked, the option of choosing an accelerator appeared. Since my last update (which says it was only a security update), I only get the Cut, Copy, Select All, Paste, Print and Print Preview options when doing this. It's gone.

I have not experienced that on any of my systems.

You could perform a system restore to a restore point before the updates were installed and then reinstall them one at a time to try and find the one that is creating the problem.
My System SpecsSystem Spec
14 Aug 2014   #7

WIndows 7 Home Premium X64
 
 

In the August 12th updates (14 in total), there was only one update for Internet Explorer (KB2976627). In the Microsoft Community Forums, a MS Engineer has already stated that there are known issues with the latest update and 3 subsequent updates have been issued (hotfixes?) but the one I am experiencing is not listed. I have asked the question there as well.

It's not just the accelerators that aren't an option, neither are my search providers.
My System SpecsSystem Spec
14 Aug 2014   #8

WIndows 7 Home Premium X64
 
 

I uninstalled KB2976627 (the August 12th IE security update) and everything works again. Don't recall uninstalling a Windows Update before and I didn't go smoothly. It said it needed to restart the computer and then it hung on the "Preparing to Configure Windows - Don't Turn Off Computer". After an hour I powered off (couple of times to stop "Resuming Windows") and when it booted, the reconfiguration occurred, successfully. I'll wait until a new IE (KB) update appears and ignore this one.
My System SpecsSystem Spec
14 Aug 2014   #9

WIndows 7 Home Premium X64
 
 

Quote   Quote: Originally Posted by thenit View Post
I uninstalled KB2976627 (the August 12th IE security update) and everything works again. Don't recall uninstalling a Windows Update before and I didn't go smoothly. It said it needed to restart the computer and then it hung on the "Preparing to Configure Windows - Don't Turn Off Computer". After an hour I powered off (couple of times to stop "Resuming Windows") and when it booted, the reconfiguration occurred, successfully. I'll wait until a new IE (KB) update appears and ignore this one.
Spoke too soon. I went to shutdown and it said "installing update 1 of 1" and then on reboot it started updating Windows and when it was up, it had reinstalled KB2976627! Not sure how to proceed now.
My System SpecsSystem Spec
14 Aug 2014   #10

WIndows 7 Home Premium X64
 
 

Quote   Quote: Originally Posted by thenit View Post
Quote   Quote: Originally Posted by thenit View Post
I uninstalled KB2976627 (the August 12th IE security update) and everything works again. Don't recall uninstalling a Windows Update before and I didn't go smoothly. It said it needed to restart the computer and then it hung on the "Preparing to Configure Windows - Don't Turn Off Computer". After an hour I powered off (couple of times to stop "Resuming Windows") and when it booted, the reconfiguration occurred, successfully. I'll wait until a new IE (KB) update appears and ignore this one.
Spoke too soon. I went to shutdown and it said "installing update 1 of 1" and then on reboot it started updating Windows and when it was up, it had reinstalled KB2976627! Not sure how to proceed now.
Sheesh... Did the uninstall again but this time turned off AV (not sure that this made a difference) and when it said it needed to restart, I chose to "restart later" and did the restart myself. It worked. I also realized that I had Windows Update set to automatically download and install and I had done a "check for updates" to see if KB2976627 showed up (to show it was uninstalled) but then it automatically installed it when I shut down. I changed the settings to let me decide when to download and install, at least until the new IE update is available. Didn't need to put this post but it may help someone in the future.
My System SpecsSystem Spec
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 Accelerator add-ons quit working




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