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Windows 7: problems with YouTube

14 Jul 2014   #21
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Reset ie,
Run these scanners,
Post the scan results
Review Jacee’s instructions to run Adwcleaner here post #7,
Ignore the title of the thread,
Instant Savings App
Screen shot of the download button to use for Adwcleaner
You can use these free tools to see if they find anything,
Manually Update them before running full scans,
Try not to use your computer while the scans are running, (one at a time of course).
Uncheck the box to Activate the Free trial from the final install options,
Also use the Custom scan option not the Threat scan,
Select the drive to scan usually C,
If your really infected check the box to scan for Rootkits = this scan option will take several hours to complete,
Never use your machine while scans are running for best results,
http://www.malwarebytes.org/products/malwarebytes_free
http://www.superantispyware.com/?tag=SUPERANTISPYWARE
This one is the longest up to 4 hours, the others are only about 45 minutes,
http://www.microsoft.com/security/scanner/en-us/default.aspx


My System SpecsSystem Spec
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15 Jul 2014   #22
techtitan100

Windows 7 Pro 64bit
 
 

I ran Adware Cleaner and I found something related to AOL and ask.com on there and I removed them off my system and I will try to play a video on youtube again when I have a chance, I don't have time to run other ones because I do a lot of stuff on my laptop during the middle of the day
My System SpecsSystem Spec
15 Jul 2014   #23
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
It would be nice see the results as you have them as you say some things not right because no issues here ?
usually reset is necessary after removing items,
Review you msconfig startup and services items and post them as well
Cheers.
My System SpecsSystem Spec
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16 Jul 2014   #24
techtitan100

Windows 7 Pro 64bit
 
 

ok guys I think I found the solution to my problem, yesterday I used the official flash uninstaller to uninstall all versions from Internet Explorer and Firefox and then I installed the version just for Internet Explorer and so far I have had no problems getting videos to play today from Internet Explorer
My System SpecsSystem Spec
16 Jul 2014   #25
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Thanks for the update from post #11
My System SpecsSystem Spec
17 Jul 2014   #26
techtitan100

Windows 7 Pro 64bit
 
 

no problem I am not going to mark this as solved until I try Youtube on Firefox and if it works then I will mark it solved thanks for your help
My System SpecsSystem Spec
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 problems with YouTube




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