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Windows 7: YouTube video volume randomly muted on Firefox

19 Jul 2014   #1
ThisIsMadness91

Windows 7 Home Premium 64bit (Service Pack 1)
 
 
YouTube video volume randomly muted on Firefox

Starting today, I've found that the volume on YouTube videos is sometimes muted, even though I never adjust the volume. I haven't tested this in IE, so I don't know if the problem is occurring on both browsers. Has anyone else experienced this?


My System SpecsSystem Spec
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19 Jul 2014   #2
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Hello, Youtube recently published this on the issue.

Code:
"We're currently working to resolve an issue where videos start playing with the 
sound muted by default. As we 
investigate, please try adjusting the volume slider in the bottom left corner of the video player to enable sound. Alternatively, you can try viewing
 the video in HTML5 by opting into the HTML5 trial http://www.youtube.com/html5."
My System SpecsSystem Spec
19 Jul 2014   #3
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Sorry the formatting on the CodeBox was mucked up:

"We're currently working to resolve an issue where videos start playing with the sound muted by default. As we investigate, please try adjusting the volume slider in the bottom left corner of the video player to enable sound. Alternatively, you can try viewing the video in HTML5 by opting into the HTML5 trial http://www.youtube.com/html5."
My System SpecsSystem Spec
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19 Jul 2014   #4
ThisIsMadness91

Windows 7 Home Premium 64bit (Service Pack 1)
 
 

Thanks. I forgot to mention that I already started using the html5 player about two months ago, but I do still have the Adobe Flash Player plugin installed and enabled.
My System SpecsSystem Spec
19 Jul 2014   #5
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Ohh this is strange.

Run CCleaner to clean up your registry.

BACK UP FIRST.

Link in my sig.
My System SpecsSystem Spec
19 Jul 2014   #6
ThisIsMadness91

Windows 7 Home Premium 64bit (Service Pack 1)
 
 

Will do. I'll let you know if I continue to have problems.
My System SpecsSystem Spec
20 Jul 2014   #7
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Brilliant thank you.
My System SpecsSystem Spec
20 Jul 2014   #8
ThisIsMadness91

Windows 7 Home Premium 64bit (Service Pack 1)
 
 

I backed up the registry and cleaned it with CCleaner last night. So far, I haven't had any problems with the volume.
My System SpecsSystem Spec
20 Jul 2014   #9
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Brilliant! Im so pleased!

Keep us updated!
My System SpecsSystem Spec
25 Jul 2014   #10
ThisIsMadness91

Windows 7 Home Premium 64bit (Service Pack 1)
 
 

Well, things were okay for a while, but I just opened a video and the volume was muted.

Update: I'd say it's been about a month since YouTube videos were randomly muted in Firefox for me, so it looks like the problem has been solved. I don't think I need to bump this thread, so I'll quietly mark it solved. Thanks for the support, HP.
My System SpecsSystem Spec
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 YouTube video volume randomly muted on Firefox




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