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Windows 7: Not able to print anything from IE11

22 Jul 2014   #11
albertf

WIndows 7 x64
 
 

I have tried this several times and none of these symbols


My System SpecsSystem Spec
.
22 Jul 2014   #12
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Safe mode with networking,
Shut down your machine,
Power up and Tap the F8 key continuously until you see a black page with white text,
Use the down arrow key to toggle to safe mode with networking/ hit the enter key.
Login as usual
And attempt to print a webpage,
Other advanced methods,
http://www.sevenforums.com/tutorials/69585-safe-mode.html
My System SpecsSystem Spec
23 Jul 2014   #13
albertf

WIndows 7 x64
 
 

DO u have any other ideas for me
My System SpecsSystem Spec
.

24 Jul 2014   #14
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

My System SpecsSystem Spec
24 Jul 2014   #15
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Albert have read quickly through your problem and first I don't see any system specs and the printer all I can make out it is a HP Smart printer?? so could you post just what model printer you have and some system specs please?
System Info - See Your System Specs
My System SpecsSystem Spec
24 Jul 2014   #16
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Reading your first post, it seems as though you tried many of the suggestions in this fix:
Unable to print or view the print preview of a webpage in Internet Explorer
it might be the same one Thrashzone pointed to.

Here are a few others you might consider.
Diagnose and fix printer and printing problems automatically

Fix printer problems - Windows Help

Find and Fix Common Printer Problems Using HP Diagnostic Tools for Windows | HP® Support

IE11: can't print web pages - Microsoft Community
Quote:
Answer
Jayant Narang replied on April 3, 2014
Microsoft Support Engineer
.....
Method 4: Reset low integrity level on the Low folder

To reset the low integrity level on the Low folder, follow the steps below:
1.Click Start,
2.Type cmd in search box->right click on cmd and click Run as administrator.
type or copy and paste the following and press Enter

ICACLS %temp%\Low /setintegritylevel (OI)(CI)low
3.Restart the computer and attempt to print or print preview from Internet Explorer.

Please follow the instructions in OPTION TWO of SFC /SCANNOW Command - System File Checker

Copy C:\Windows\Logs\CBS\CBS.log to your Desktop (it is a protected file so you cannot attach the original)

Attach the copy of the entire CBS.log to a new post.

Thanks



Try one at a time and see if one helps. You can stop if the issue if resovled
My System SpecsSystem Spec
24 Jul 2014   #17
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Another two cents wroth these are the drivers for those printers and please again som e system specs.
Drivers & software for HP LaserJet 1015 Printer - HP Support Center

and
Software & driver downloads HP Officejet Pro 8600 e-All-in-One Printer - N911a | HP® Support
My System SpecsSystem Spec
25 Jul 2014   #18
albertf

WIndows 7 x64
 
 

The computer is windows 7 X64, 16 GB ram, 1 tera hard drive, HP 1015 and 8600 printer. I have the latest printer drivers for both printers.
My System SpecsSystem Spec
25 Jul 2014   #19
albertf

WIndows 7 x64
 
 

I have attached the cbs.log file to the posting. I hope it helps understand why I can not print
My System SpecsSystem Spec
25 Jul 2014   #20
albertf

WIndows 7 x64
 
 

I have tried Reset low integrity level on the Low folder by cmd and typing - "ICACLS %temp%\Low /setintegritylevel (OI)(CI)low and restarted computer. This did not change anything.

I also did the sfc and this did not report any violations.
My System SpecsSystem Spec
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 Not able to print anything from IE11




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