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Windows 7: Google chrome does not open after you close it - please help !!!

02 Aug 2014   #1

Windows 7 Professional 64bit
 
 
Google chrome does not open after you close it - please help !!!

For the past week or so I've had a problem opening Google Chrome after I close it. The only way I can open it is when I do a reboot. Then if I close it again - same thing !!!!

I've already uninstalled and re-installed Chrome and same thing. I always have the habit of deleting browsing history after an internet session.

Firefox and Internet Explorer is fine.

Any advice would be much appreciated.

Thanks.

My System SpecsSystem Spec
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02 Aug 2014   #2

windows 7 home 64bit
 
 

Hi there ... When you close Chrome open the Task Manager .. Are there any Chrome processes still running ? If you close them does it work then ? ...
My System SpecsSystem Spec
02 Aug 2014   #3

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by maxie View Post
Hi there ... When you close Chrome open the Task Manager .. Are there any Chrome processes still running ? If you close them does it work then ? ...

Yes there are 2 Chrome processes still running and when I closed them - same outcome.

I also observed when I do a re-boot and I can open Chrome, on the Task manager there are up to 3 to 4 Chrome processes running. Is this normal ??
My System SpecsSystem Spec
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03 Aug 2014   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Welcome to Seven Forums ZTEK77. You can try running Chrome in incognito mode, which will disable all extensions, and see if it will restart after closing.

Right click your current Chrome shortcut and choose Create shortcut> Right click the new shortcut> Rename> Rename to Google Chrome Incognito> Now right click the new Google Chrome Incognito shortcut and choose Properties> In the Target field at the end of the target, make a space and then type -incognito> Apply

Name:  chrome-incognito-shortcut.png
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Size:  31.9 KB

Start the new Incognito shortcut, close it out, and see if it will open again. If so, it's likely an extension causing this. People have had issues with Lastpass for instance. Let us know how it goes. A Guy


My System SpecsSystem Spec
03 Aug 2014   #5

windows 7 home 64bit
 
 

In Advanced Settings make sure ...

Continue running background apps when Google Chrome is closed in Unticked

Type in msconfig in the start search check the start Tab ....
My System SpecsSystem Spec
03 Aug 2014   #6

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by A Guy View Post
Welcome to Seven Forums ZTEK77. You can try running Chrome in incognito mode, which will disable all extensions, and see if it will restart after closing.

Right click your current Chrome shortcut and choose Create shortcut> Right click the new shortcut> Rename> Rename to Google Chrome Incognito> Now right click the new Google Chrome Incognito shortcut and choose Properties> In the Target field at the end of the target, make a space and then type -incognito> Apply

Attachment 327919

Start the new Incognito shortcut, close it out, and see if it will open again. If so, it's likely an extension causing this. People have had issues with Lastpass for instance. Let us know how it goes. A Guy
I was not able to complete the process, all was fine until I had to enter at the end of Target, incognito then Apply (A message then popped up to say " etc etc.... Target box is not valid. Make sure the path and file name are correct "

I'm not sure how I entered incognito was correct ?? Example :-

.exe -incognito"

.exe-incognito"

.exe incognito"

Please advise if I have made a mistake on the Target stage ?
My System SpecsSystem Spec
03 Aug 2014   #7

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

If there are quotation marks around the current path, it would be

.exe" -incognito

Space after .exe" and -incognito

A Guy
My System SpecsSystem Spec
04 Aug 2014   #8

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by A Guy View Post
If there are quotation marks around the current path, it would be

.exe" -incognito

Space after .exe" and -incognito

A Guy
I've entered as above and Applied but still the same result. Should I have re-booted my PC before trying it to full affect OR makes no difference either way ??

I did before uninstall and reinstall Chrome, I did a reset on Chrome settings. In Advanced settings I also un-ticked background Apps running.

Internet Explorer and Firefox is fine but I have been so used to using Chrome for these past years.
My System SpecsSystem Spec
04 Aug 2014   #9

Windows 7 Professional 64bit
 
 

On the further investigation on Chrome settings - Privacy - Content Settings :-

Is there anything on this section that can be considered that maybe affecting this problem ??
My System SpecsSystem Spec
05 Aug 2014   #10

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Generally, no settings within the program itself should cause such behavior. The thinking behind incognito is that it disables extensions, which could have been the cause. Try this, boot to Safe Mode with Networking, see if you can surf OK, then close and try and open again. If it works fine in safe mode, try a clean start and see if there is a conflict.

Safe Mode

Troubleshoot Application Conflicts by Performing a Clean Startup

A Guy
My System SpecsSystem Spec
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 Google chrome does not open after you close it - please help !!!




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