Google cannot connect


  1. Posts : 318
    Genuine windows 7X64
       #1

    Google cannot connect


    Hello Everyone I think I have some sort of malware / virus that I caught ( don't know how I caught it )

    I was able to connect to all the web sites I visited on Monday and Tuesday of this week , and this morning I got the unable to connect ( with firefox and Chrome ) IE and Opera seems to be ok. I have ran every thing ( Malawarebytes, AVG, Outpost, MS malicious tool. ) I have on my PC and what every they found, which was not much, I removed.

    Did a System restore, no luck. date and time is correct, ran Hijack this, and I notices these entries look suspect to me

    4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-21-1340213506-2708032153-3723090383-1002\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'UpdatusUser')
    O4 - HKUS\S-1-5-21-1340213506-2708032153-3723090383-1002\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'UpdatusUser')

    I am at a loss as what to do next to remove the cannot connect to google , I do have a image that is 2 weeks old, but unless its absolutely necessary I am not ready to do that yet


    and suggestions would be greatly appreciated

    Thanks in advance
    Attached Thumbnails Attached Thumbnails Google cannot connect-cannot-google.jpg   Google cannot connect-cert.jpg   Google cannot connect-cert-2.jpg   Google cannot connect-cert-1.jpg  
    Google cannot connect Attached Files
      My Computer


  2. Posts : 13,576
    Windows 10 Pro x64
       #2

    Uninstall Firefox and Chrome, cleanup the registry with Ccleaner, run full scans with MSE and MBAM delete anything that turns up. Re install Chrome and test, Firefox is not needed, don`t bother re installing it
      My Computer


  3. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #3

    Fiddler free web debugging proxy uninstall that software first!! Then try again.
      My Computer


  4. Posts : 318
    Genuine windows 7X64
    Thread Starter
       #4

    Hello again, Thanks AddRAM... will give it a shot and get back ..


    Thanks.
      My Computer


  5. Posts : 318
    Genuine windows 7X64
    Thread Starter
       #5

    Hello again I was about to follow AddRAM and Kats instructions ( and I still am ) but I am now not getting my original cannot connect to google......... very strange.

    Well I am going to remove firefox and chrome and run a full scan and CC the reg,

    Thanks
      My Computer


  6. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #6

    www.fiddler2.com is in the screenshot of yours! Uninstall that stuff as told before
      My Computer


  7. Posts : 318
    Genuine windows 7X64
    Thread Starter
       #7

    Hello Again, I was never fond Of CC, what should I exclude if anything with the cleaning of the registry ?

    Thanks again,
    Attached Thumbnails Attached Thumbnails Google cannot connect-ccleaner.jpg  
      My Computer


  8. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #8

    The certificate error is refering to www.fiddler2.com . Uninstall that stuff and https will work again.
    ccleaner has nothing to do with this problem.

    So uninstall it. Or configure it correctly. http://docs.telerik.com/fiddler/conf...s/firefoxhttps
      My Computer


  9. Posts : 318
    Genuine windows 7X64
    Thread Starter
       #9

    Hello again, I don't ever recall installing Fiddler.2. and I have no idea how it got there but I have Scanned my PC and it seem to be Clean now .
    Attached Thumbnails Attached Thumbnails Google cannot connect-avg.jpg   Google cannot connect-malaware.jpg   Google cannot connect-microsoft.jpg   Google cannot connect-outpost-scan.jpg  
      My Computer


 

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