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Windows 7: Cannot download from Download.com through any browser

14 Aug 2014   #1

windows 7 64bit
 
 
Cannot download from Download.com through any browser

i have tried:
Chrome (and the IE Tab extension)
Chrome incognito
and Firefox

Clicking the download button gets me a not available page for any download and it has been this way for a long time. i have also tried clearing cookies and cache. i can't seem to figure it out.


My System SpecsSystem Spec
.

14 Aug 2014   #2

Win-7 Home Prem 64-bit 7601 Free SP1
 
 

Hi is this the site your referring to ?
Windows PC software downloads and reviews from CNET Download.com

Review Jacee’s instructions to run Adwcleaner here post #7,
Ignore the title of the thread,
Instant Savings App
Screen shot of the download button to use for Adwcleaner
You can use these free tools to see if they find anything,
Manually Update them before running full scans,
Try not to use your computer while the scans are running, (one at a time of course).
Uncheck the box to Activate the Free trial from the final install options,
Also use the Custom scan option not the Threat scan,
Select the drive to scan usually C,
If your really infected check the box to scan for Rootkits = this scan option will take several hours to complete,
Never use your machine while scans are running for best results,
Please Do Not clean/ Delete or Remove Any detections before posting the scan results first before review especially Malwarebytes,
http://www.malwarebytes.org/products/malwarebytes_free
SAS is safe to remove anything it finds
http://www.superantispyware.com/?tag=SUPERANTISPYWARE
This one is the longest up to 4 hours, the others are only about 45 minutes,
http://www.microsoft.com/security/scanner/en-us/default.aspx
My System SpecsSystem Spec
14 Aug 2014   #3

windows 7 64bit
 
 

Okay. I already use Superspyware and Malwarebytes, but am rescanning now. I was confused by your instructions for AdwCleaner. There was no install process, free trial option, or custom scan options... i followed Jacee's instructions and found nothing. i will report back with the MSS, Malwarebytes, and SAS results, im not sure there will be any though.
My System SpecsSystem Spec
.


17 Aug 2014   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Try booting to Safe Mode with Networking, see if a download works correctly there.

Safe Mode

If downloads work OK in Safe Mode, try a Clean Start to see if you have a conflict

Troubleshoot Application Conflicts by Performing a Clean Startup

A Guy
My System SpecsSystem Spec
18 Aug 2014   #5

windows 7 64bit
 
 

No dice. It did not work in safe mode either.
My System SpecsSystem Spec
18 Aug 2014   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

See if it works via a web based proxy (scroll almost to the bottom)

https://www.hidemyass.com/proxy

It's sounding like you have something blocking it. A HOSTs file entry, your security programs, your ISP, Firewall...

A Guy
My System SpecsSystem Spec
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 Cannot download from Download.com through any browser




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