Parental Control

Hi


I have set up standard user account on my PC for grandson but I am having problems applying parental controls.


I have downloaded “Windows Live Family Safety” and selected the items I think are appropriate but when I log into my grandson account I am able access very adult sites very easily. When the account boots up a pop-up appears at the lower right of the screen advising that adult sites are blocked and monitoring is on but clearly this is not so.


I have read the tutorial supplied by this site “Parental Controls – Setup and Use” and what happens to me differs from that described. When I select my grandsons account at “Control Panel – All Control Panel Items – Parental Controls” – I am taken the “Windows Live Family Safety” site and not to “User Controls” as described. I am never presented with opportunity to enforce current settings.


I have really run out of ideas and would greatly appreciate some help please.


Best regards Ken

Thanks for reply Cyanna


The controls set so far are:


Active Reporting - (See the websites visited, games played and time spent on the PC.)
Web Filtering - (See child-friendly and general interest websites and sites on the Allow list, and can use social networking, web chat and web mail). Both set to on in Microsoft Live Family Safety.


I have also set IE security to medium high. If I try to set to high all sites are blocked even the ones on the allow list.


I hope this information is as you require and look forward to your thoughts.


Best regards Ken.

I can't see the refresh button Cyanna. I'm going to try and attach screen shots.

Hope it works please let me know.

Regards Ken

I still don't see a reset option Cyanna.

I think I have resolved the problem by using the Norton Family safety which worked fine first time but I would still very like to know what I am doing wrong with the Microsoft version.

For any other problems: Family Safety: Frequently Asked Questions - Microsoft Community

When I click the two arrows I get a popup in the bottom right corner of the screen telling me my I have the latest settings. Everything seems to be working fine with Norton Family and it was so simple. Still frustrated that I found Microsoft so difficult to set up but I have decided to use well enough alone. Thanks a lot for all your patience and help.

Best regards Ken