Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Cannot get rid of WINDOWS MAIL


29 Aug 2014   #1

Windows XP Pro SP3, Windows 7 Pro 32-bit, Windows 7 Ultimate 64bit, Windows XP Home SP3
 
 
Cannot get rid of WINDOWS MAIL

gang I picked up a refurb that has Windows Pro x64 which was auto-installed through some streamlined installer.
It leaves a WOW6432 mess that I cannot resolve - has [among other things] a lone Windows Mail install, which is plainly visible in Programs, but no uninstaller, no reference in the windows Control Panel . Windows Mail [.exe] executes at startup but has no startup entry that I can access. I cannot change its permissions [with my simpleton's understanding of Permissions]. I cannot change the filename [denied].
I tried to get at it by instaling Windows Live Essentials, only checkmarking "Mail". that went ok. then I uninstalled it. that went ok. did not affect the original install whatsoever. I'm still stuck with it.

makes me wonder what other hidden jewels are on this sys.

how do I nuke this short of slaveing it to another system and deleting all the files and references then cleaning out the registry.
is there any need at this point in Windows 7 life, for the WOW6432 entries at all?


My System SpecsSystem Spec
.

30 Aug 2014   #2

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8.1 Pro all 64bit
 
 

Just so I have it right mate the mail you are trying to get rid of is an older form of Windows Mail?

Go into regedit and in HKEY_LOCAL_USER > Software > Microsoft > and open it up does it look like mine in the pics.


Attached Thumbnails
Cannot get rid of WINDOWS MAIL-reg-x.png   Cannot get rid of WINDOWS MAIL-reg-xx.png   Cannot get rid of WINDOWS MAIL-reg-xxx.png  
My System SpecsSystem Spec
30 Aug 2014   #3

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8.1 Pro all 64bit
 
 

Now I found this and it explains things quite well.
How to Find Your Email Settings in Windows' Registry



But one word of warning if you are thinking of deleting any keys or sub settings in the registry make sure YOU BACK IT UP!! see this tutorial and DO IT!! Registry - Backup and Restore


I always do this after installing Windows on any machine. It is a safety thing that you can use to get the original registry back should you need to because if you do muck it up then without the back up you will have to reinstall Windows !!
My System SpecsSystem Spec
.


30 Aug 2014   #4

Windows XP Pro SP3, Windows 7 Pro 32-bit, Windows 7 Ultimate 64bit, Windows XP Home SP3
 
 

yes it looks like that.

is there no way to find out HOW its loading itself at startup???
I see the linkage in Task Manager, but cannot change permissions, cannot delete anything - its like its under control of some other entity [TrustedInstaller]

but I can sure delete keys...
My System SpecsSystem Spec
30 Aug 2014   #5

Windows 7 Ultimate 64-bit, Windows 8.1 64-bit, Mac OS X 10.10, Linux Mint 17
 
 

And just for the record, Windows Mail only came with Windows Vista, no such E-Mail Client was included with Windows 7 but some OEM computers did include the free Windows Live Mail which is part of Windows Essentials.
Windows Essentials - Download Windows Live Essentials
My System SpecsSystem Spec
30 Aug 2014   #6

Win 7 Pro x64 SP1, Win 7 Ult x86 SP1
 
 

You can try some of the free MS Sysinternals utilities.
Sysinternals Suite

Process Explorer, Autoruns, Process Monitor ...

Here is a snip of a Process Properties I selected in Process Explorer.
It has Autostart Location and Parent info that may help you ?

Name:  PEPSP01.PNG
Views: 22
Size:  22.7 KB


My System SpecsSystem Spec
30 Aug 2014   #7

Windows XP Pro SP3, Windows 7 Pro 32-bit, Windows 7 Ultimate 64bit, Windows XP Home SP3
 
 

it is indeed "windows mail", not Live.

i had to deal with it brutally. took ownership of it by the 'shortcut' and deleted all the files. patched my main user account so it does not try to load it.
I noticed that it is buried in the Default user account settings.
this is like trying to remove malware.

i had some trouble with the builtin Administrator account. I noticed when I resolved and was re-setting it 'first run' - it tried to load Windows Mail and threw an error right off.

the comment about Vista makes me wonder if the reseller crew just modified a slipstreamed old vista install they had??? surely not. this line of desktops [DC7900] originally came with Vista.
otherwise, the install was well-done - saved me a bunch of time
My System SpecsSystem Spec
30 Aug 2014   #8

Windows 7 Ultimate 64-bit, Windows 8.1 64-bit, Mac OS X 10.10, Linux Mint 17
 
 

Your mention of "originally came with Vista" suggests to me the Windows 7 install was an Upgrade over Vista.
My System SpecsSystem Spec
30 Aug 2014   #9

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8.1 Pro all 64bit
 
 

Quote   Quote: Originally Posted by Berton View Post
Your mention of "originally came with Vista" suggests to me the Windows 7 install was an Upgrade over Vista.
Hate to contradict Berton but the OEM's I have bought for my machines (five) all have that reg entry - that is a pic of this machine I am on right now. I had installed an OEM 7 onto an SSD on this machine and upgraded it to 8.1 and it is still there.
What it does I don't know as I have never had the problem of the OP.
My System SpecsSystem Spec
31 Aug 2014   #10

Windows XP Pro SP3, Windows 7 Pro 32-bit, Windows 7 Ultimate 64bit, Windows XP Home SP3
 
 

correcto.
not an upgrade Product Key /

dunno... Lets call it a feature! a very highly valuable bonus from our friends in Redmond
Quote   Quote: Originally Posted by ICit2lol View Post
Quote   Quote: Originally Posted by Berton View Post
Your mention of "originally came with Vista" suggests to me the Windows 7 install was an Upgrade over Vista.
Hate to contradict Berton but the OEM's I have bought for my machines (five) all have that reg entry - that is a pic of this machine I am on right now. I had installed an OEM 7 onto an SSD on this machine and upgraded it to 8.1 and it is still there.
What it does I don't know as I have never had the problem of the OP.
My System SpecsSystem Spec
Reply

 Cannot get rid of WINDOWS MAIL




Thread Tools




Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 01:25 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33