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Windows 7: My web browsers(chrome,IE,firefox) won't access outlook/hotmail.com

30 Aug 2014   #1
Kyser

Windows 7 home premium 32bit
 
 
My web browsers(chrome,IE,firefox) won't access outlook/hotmail.com

I am trying to get inside of outlook(not the office program, the one that replace hotmail.com) it just get stuck(screen is blank it won't loud the page) and also when i try on skype it's the same issue(when i use skype using a microsoft account i get the same problem)
please some one help me


My System SpecsSystem Spec
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30 Aug 2014   #2
HarriePateman

Windows 7 Ultimate 64-bit
 
 

I notice you only have Malwarebytes installed. Please can you install avast and perform a full virus scan.

Make sure your Flash/Java is upto date.
My System SpecsSystem Spec
30 Aug 2014   #3
Kyser

Windows 7 home premium 32bit
 
 

I also have AVG 2014 ill check my flash/java ill let you guys know what happens
My System SpecsSystem Spec
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30 Aug 2014   #4
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Okay, brilliant.

information   Information
AVG Anti-virus is known for causing Blue screen of death issues on Windows 7.

I recommend you change your Anti-Virus and see if the problem still persists.

Here is a list of trusted Anti-Virus's:

AVAST 2014 | Download Free Antivirus Software for Virus Protection

Avira Free Antivirus - Download the best free antivirus software

Free Antivirus Software - Download Bitdefender UK Free Edition
My System SpecsSystem Spec
30 Aug 2014   #5
Kyser

Windows 7 home premium 32bit
 
 

I uninstalled AVG,i will download Avast & run a full scan of malwarebytes & avast ,but in case that doesn't work what else could be the problem?
My System SpecsSystem Spec
30 Aug 2014   #6
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Maybe try viewing the pages in compatibilty mode?
My System SpecsSystem Spec
30 Aug 2014   #7
Kyser

Windows 7 home premium 32bit
 
 

I unistalled AVG and restarted my computer & it works, thank you so much HarriePateman
My System SpecsSystem Spec
31 Aug 2014   #8
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Now worries, Welcome to SevenForums... Happy posting!
My System SpecsSystem Spec
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 My web browsers(chrome,IE,firefox) won't access outlook/hotmail.com




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