My web browsers(chrome,IE,firefox) won't access outlook/hotmail.com


  1. Posts : 4
    Windows 7 home premium 32bit
       #1

    My web browsers(chrome,IE,firefox) won't access outlook/hotmail.com


    I am trying to get inside of outlook(not the office program, the one that replace hotmail.com) it just get stuck(screen is blank it won't loud the page) and also when i try on skype it's the same issue(when i use skype using a microsoft account i get the same problem)
    please some one help me
      My Computer


  2. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #2

    I notice you only have Malwarebytes installed. Please can you install avast and perform a full virus scan.

    Make sure your Flash/Java is upto date.
      My Computer


  3. Posts : 4
    Windows 7 home premium 32bit
    Thread Starter
       #3

    I also have AVG 2014 ill check my flash/java ill let you guys know what happens :)
      My Computer


  4. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #4

    Okay, brilliant.

       Information
    AVG Anti-virus is known for causing Blue screen of death issues on Windows 7.

    I recommend you change your Anti-Virus and see if the problem still persists.

    Here is a list of trusted Anti-Virus's:

    AVAST 2014 | Download Free Antivirus Software for Virus Protection

    Avira Free Antivirus - Download the best free antivirus software

    Free Antivirus Software - Download Bitdefender UK Free Edition
      My Computer


  5. Posts : 4
    Windows 7 home premium 32bit
    Thread Starter
       #5

    I uninstalled AVG,i will download Avast & run a full scan of malwarebytes & avast ,but in case that doesn't work what else could be the problem?
      My Computer


  6. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #6

    Maybe try viewing the pages in compatibilty mode?
      My Computer


  7. Posts : 4
    Windows 7 home premium 32bit
    Thread Starter
       #7

    I unistalled AVG and restarted my computer & it works, thank you so much HarriePateman
      My Computer


  8. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #8

    Now worries, Welcome to SevenForums... Happy posting! :)
      My Computer


 

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