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Windows 7: Chrome just updated and now all I get is "aw snap"

05 Sep 2014   #11
tgfyhre

Windows 7 32bit Home Premium
 
 

Just now my firewall told me Google Update wanted to connect to the internet. Why? Chrome wasn't open so there's really no reason I can see that it wanted to run. I allowed it hoping things would improve. Nope - Chrome still crashes as soon as it starts up.


My System SpecsSystem Spec
.
05 Sep 2014   #12
Tookeri

Windows 7 Pro 32
 
 

I don't use Chrome but that's probably a background process checking for updates on a certain interval. Avira has no firewall, has it? Windows firewall default configuration allows all outbound connections.

I think you should take a second look at the 3 links I posted before. There were lots of other advice than to just disable the sandbox.
My System SpecsSystem Spec
06 Sep 2014   #13
Barman58

Windows 10 Pro x64 x2 Windows 10 Enterprise x64, Ubuntu
 
 

Chrome is in the process of rolling out their 64 Bit browser, this will eventually replace the 32Bit version on all compatible systems. there are known issues with the 64 bit version and older plug-ins - and I mean old, these are the old Netscape API ones.

It could be that the update you have is the 64 bit version and is not compatible with your system

There are stand alone installers available which I believe are the 32Bit

https://support.google.com/installer...26299?hl=en-GB

The 64 bit offline installer is here - if it's a bad standard download causing your issue

Google Chrome 64-bit

Various versions are also available Here

Official Link to Download Google Chrome Full Standalone Offline Installer - AskVG

Hopefully one of these will get you working again
My System SpecsSystem Spec
.

06 Sep 2014   #14
andrew129260

Windows 10 Pro
 
 

Create a new browser user profile


https://support.google.com/chrome/answer/142059


If that does not work:

Fully uninstall, and delete all app data, reg entries, and user profiles for google chrome. Then reinstall.
My System SpecsSystem Spec
07 Sep 2014   #15
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Try booting to Safe Mode with Networking and see if Chrome will launch there

Safe Mode

If it launches there, try a clean start to see if there is a conflict

Troubleshoot Application Conflicts by Performing a Clean Startup

I understand this happened after a Chrome update, but something is obviously amiss. Do you have a system restore point from before this began?

System Restore

A Guy
My System SpecsSystem Spec
07 Sep 2014   #16
tgfyhre

Windows 7 32bit Home Premium
 
 

Quote   Quote: Originally Posted by Barman58 View Post
Chrome is in the process of rolling out their 64 Bit browser, this will eventually replace the 32Bit version on all compatible systems. there are known issues with the 64 bit version and older plug-ins - and I mean old, these are the old Netscape API ones.

It could be that the update you have is the 64 bit version and is not compatible with your system

There are stand alone installers available which I believe are the 32Bit

https://support.google.com/installer...26299?hl=en-GB

The 64 bit offline installer is here - if it's a bad standard download causing your issue

Google Chrome 64-bit

Various versions are also available Here

Official Link to Download Google Chrome Full Standalone Offline Installer - AskVG

Hopefully one of these will get you working again
Thanks - I tried all of those installers - both 32bit installers installed but both times Chrome still wouldn't run properly - "aw snap". The 64bit wouldn't complete the install on my 32bit system.
My System SpecsSystem Spec
07 Sep 2014   #17
tgfyhre

Windows 7 32bit Home Premium
 
 

Quote   Quote: Originally Posted by andrew129260 View Post
Create a new browser user profile


https://support.google.com/chrome/answer/142059


If that does not work:

Fully uninstall, and delete all app data, reg entries, and user profiles for google chrome. Then reinstall.
I can't - I can't even access the settings menu - even that says "aw snap". I've tried deleting the user profile and still no good.
My System SpecsSystem Spec
07 Sep 2014   #18
tgfyhre

Windows 7 32bit Home Premium
 
 

Quote   Quote: Originally Posted by A Guy View Post
Try booting to Safe Mode with Networking and see if Chrome will launch there

Safe Mode

If it launches there, try a clean start to see if there is a conflict

Troubleshoot Application Conflicts by Performing a Clean Startup

I understand this happened after a Chrome update, but something is obviously amiss. Do you have a system restore point from before this began?

System Restore

A Guy
Sadly no restore point - well not from before this started happening anyways. This makes zero sense to me. Something is most certainly wrong here. Could there be some hidden leftover in the registry after uninstalling it? It must have corrupted itself after it updated but how can it still be corrupted if I uninstalled it and reinstalled with new installers?

I haven't tried running it in safe mode so I'll give that a shot in the morning. I have no idea what to try next after that.
My System SpecsSystem Spec
07 Sep 2014   #19
JDobbsy1987

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by tgfyhre View Post
Quote   Quote: Originally Posted by A Guy View Post
I understand this happened after a Chrome update, but something is obviously amiss. Do you have a system restore point from before this began?

System Restore

A Guy
Sadly no restore point - well not from before this started happening anyways.
At step 8 did you check the box Show other restore points. Still nothing there?

Regards,
Jamie
My System SpecsSystem Spec
07 Sep 2014   #20
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Quote   Quote: Originally Posted by tgfyhre View Post

Also - this is weird. The Chrome I've always been using had the .exe in:

C:\Users\username\AppData\Local\Google\Chrome\Application\chrome.exe

now the new install has the .exe here:

"C:\Program Files\Google\Chrome\Application\chrome.exe"

Why would the .exe be in a different location now?
I believe Barman described the issue very well here,
Chrome just updated and now all I get is "aw snap"

Possibly make a new administrator user account and test the issue ?
Cheers.
My System SpecsSystem Spec
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 Chrome just updated and now all I get is "aw snap"




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