Chrome just updated and now all I get is "aw snap"

Page 2 of 5 FirstFirst 1234 ... LastLast

  1. Posts : 332
    Windows 7 32bit Home Premium
    Thread Starter
       #11

    Just now my firewall told me Google Update wanted to connect to the internet. Why? Chrome wasn't open so there's really no reason I can see that it wanted to run. I allowed it hoping things would improve. Nope - Chrome still crashes as soon as it starts up.
      My Computer


  2. Posts : 1,049
    Windows 7 Pro 32
       #12

    I don't use Chrome but that's probably a background process checking for updates on a certain interval. Avira has no firewall, has it? Windows firewall default configuration allows all outbound connections.

    I think you should take a second look at the 3 links I posted before. There were lots of other advice than to just disable the sandbox.
      My Computer


  3. Posts : 31,250
    Windows 11 Pro x64 [Latest Release and Release Preview]
       #13

    Chrome is in the process of rolling out their 64 Bit browser, this will eventually replace the 32Bit version on all compatible systems. there are known issues with the 64 bit version and older plug-ins - and I mean old, these are the old Netscape API ones.

    It could be that the update you have is the 64 bit version and is not compatible with your system

    There are stand alone installers available which I believe are the 32Bit

    https://support.google.com/installer...26299?hl=en-GB

    The 64 bit offline installer is here - if it's a bad standard download causing your issue

    Google Chrome 64-bit

    Various versions are also available Here

    Official Link to Download Google Chrome Full Standalone Offline Installer - AskVG

    Hopefully one of these will get you working again :)
    Last edited by Barman58; 06 Sep 2014 at 16:15.
      My Computers


  4. Posts : 4,566
    Windows 10 Pro
       #14

    Create a new browser user profile


    https://support.google.com/chrome/answer/142059


    If that does not work:

    Fully uninstall, and delete all app data, reg entries, and user profiles for google chrome. Then reinstall.
      My Computer


  5. Posts : 53,365
    Windows 10 Home x64
       #15

    Try booting to Safe Mode with Networking and see if Chrome will launch there

    Safe Mode

    If it launches there, try a clean start to see if there is a conflict

    Troubleshoot Application Conflicts by Performing a Clean Startup

    I understand this happened after a Chrome update, but something is obviously amiss. Do you have a system restore point from before this began?

    System Restore

    A Guy
      My Computer


  6. Posts : 332
    Windows 7 32bit Home Premium
    Thread Starter
       #16

    Barman58 said:
    Chrome is in the process of rolling out their 64 Bit browser, this will eventually replace the 32Bit version on all compatible systems. there are known issues with the 64 bit version and older plug-ins - and I mean old, these are the old Netscape API ones.

    It could be that the update you have is the 64 bit version and is not compatible with your system

    There are stand alone installers available which I believe are the 32Bit

    https://support.google.com/installer...26299?hl=en-GB

    The 64 bit offline installer is here - if it's a bad standard download causing your issue

    Google Chrome 64-bit

    Various versions are also available Here

    Official Link to Download Google Chrome Full Standalone Offline Installer - AskVG

    Hopefully one of these will get you working again :)
    Thanks - I tried all of those installers - both 32bit installers installed but both times Chrome still wouldn't run properly - "aw snap". The 64bit wouldn't complete the install on my 32bit system.
      My Computer


  7. Posts : 332
    Windows 7 32bit Home Premium
    Thread Starter
       #17

    andrew129260 said:
    Create a new browser user profile


    https://support.google.com/chrome/answer/142059


    If that does not work:

    Fully uninstall, and delete all app data, reg entries, and user profiles for google chrome. Then reinstall.
    I can't - I can't even access the settings menu - even that says "aw snap". I've tried deleting the user profile and still no good.
      My Computer


  8. Posts : 332
    Windows 7 32bit Home Premium
    Thread Starter
       #18

    A Guy said:
    Try booting to Safe Mode with Networking and see if Chrome will launch there

    Safe Mode

    If it launches there, try a clean start to see if there is a conflict

    Troubleshoot Application Conflicts by Performing a Clean Startup

    I understand this happened after a Chrome update, but something is obviously amiss. Do you have a system restore point from before this began?

    System Restore

    A Guy
    Sadly no restore point - well not from before this started happening anyways. This makes zero sense to me. Something is most certainly wrong here. Could there be some hidden leftover in the registry after uninstalling it? It must have corrupted itself after it updated but how can it still be corrupted if I uninstalled it and reinstalled with new installers?

    I haven't tried running it in safe mode so I'll give that a shot in the morning. I have no idea what to try next after that.
      My Computer


  9. Posts : 2,177
    Windows 8.1 Pro x64
       #19

    tgfyhre said:
    A Guy said:
    I understand this happened after a Chrome update, but something is obviously amiss. Do you have a system restore point from before this began?

    System Restore

    A Guy
    Sadly no restore point - well not from before this started happening anyways.
    At step 8 did you check the box Show other restore points. Still nothing there?

    Regards,
    Jamie
      My Computer


  10. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #20

    tgfyhre said:

    Also - this is weird. The Chrome I've always been using had the .exe in:

    C:\Users\username\AppData\Local\Google\Chrome\Application\chrome.exe

    now the new install has the .exe here:

    "C:\Program Files\Google\Chrome\Application\chrome.exe"

    Why would the .exe be in a different location now?
    I believe Barman described the issue very well here,
    Chrome just updated and now all I get is "aw snap"

    Possibly make a new administrator user account and test the issue ?
    Cheers.
      My Computer


 
Page 2 of 5 FirstFirst 1234 ... LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 18:42.
Find Us