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Windows 7: I can't access my windows live hotmail account

16 Sep 2014   #1
Cryptic221

Windows & Home Premium 64bit
 
 
I can't access my windows live hotmail account

Every time I try to log in into my my email I get this asking me to to retrieve a code from another email that I don't know




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17 Sep 2014   #2
Alejandro85

Windows 7 Ultimate x64
 
 

It's a "security feature" implemented in Hotmail, it does ask for an alternative authentication by requesting another email account or a cell phone to send you an activation code, then they let you into your account again.

Microsoft just want to collect private data about you help you protect your account in cse you lose your password. I've been asked myself and have to gave another email for they to collect

Look here too: privacy - How do I access Outlook.com without giving them my phone number or another email address? - Web Applications Stack Exchange
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03 Jan 2015   #3
giuliomanni

Windows 7 Ultimate x64
 
 

i can't access to my microsoft e-mail account! other websites works perfectly
please help !


Attached Thumbnails
I can't access my windows live hotmail account-no-access-microsoft-e-mail.jpg  
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05 Jan 2015   #4
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi and welcome to SevenForums,
The only people that can help you is Microsoft,
I've been there and be as descript as possible post all effected email accounts they are blocked from public view there but you will need to ask a new question,
outlook.com confirm secondary email address - Microsoft Community

I do notice you have a drop down arrow next to the listed email account what is the other listings ?
Do you know that email address or access to it ?

There is a link in the answer to contact Microsoft for assistance
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 I can't access my windows live hotmail account




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