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Windows 7: Cannot Start Downloads

18 Sep 2014   #1
sstocd

Windows 7 Premium 64 bit
 
 
Cannot Start Downloads

I have a very strange issue where I can't start any downloads that require you to click a link to start. This is an issue across all browsers including Chrome, IE and Firefox. What happens is I click a link and then it seems like it's preparing to download but the download never actually starts. Anyone have any idea what this could be caused by?


My System SpecsSystem Spec
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18 Sep 2014   #2
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi and welcome to SevenForums,
Most likely cause in all browsers is either corruption or a rouge security suite partially uninstalled or an expiring security suite like Norton/ Mcafee/....
Add which security suite has been installed and what you presently use ?
Cheers.
My System SpecsSystem Spec
18 Sep 2014   #3
sstocd

Windows 7 Premium 64 bit
 
 

Hi, thanks for your help. I don't use any anti-virus beyond Windows Defender and never installed one.
My System SpecsSystem Spec
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18 Sep 2014   #4
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Okay I would suggest downloading all or at lest Malwarebytes using Safe mode with networking and see what it finds,
Safe mode with networking,
Shut down your machine, Unplug-Hold the power button down for 30/45 seconds (Power Drain)
Power up and Tap the F8 key continuously until you see a black page with white text,
Use the down arrow key to toggle to safe mode with networking/ hit the enter key.
Login as usual
Other advanced methods,
http://www.sevenforums.com/tutorials/69585-safe-mode.html
http://windows.microsoft.com/en-US/windows7/Advanced-startup-options-including-safe-mode

Once in safe mode with networking,
Review Jacee’s instructions to run Adwcleaner here post #7,
Ignore the title of the thread,
Instant Savings App
Screen shot of the download button to use for Adwcleaner
You can use these free tools to see if they find anything,
Manually Update them before running full scans,
Try not to use your computer while the scans are running, (one at a time of course).
See this tutorial on how to download and run Malwarebytes,
Malwarebytes Anti-Malware Free
Also use the Custom scan option not the Threat scan,

Please Do Not clean/ Delete or Remove Any detections before posting the scan results first before review especially Malwarebytes,
http://www.malwarebytes.org/products/malwarebytes_free
SAS is safe to remove anything it finds
http://www.superantispyware.com/?tag=SUPERANTISPYWARE
This one is the longest up to 4 hours, the others are only about 45 minutes,
http://www.microsoft.com/security/scanner/en-us/default.aspx
My System SpecsSystem Spec
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 Cannot Start Downloads




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