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Windows 7: WLM. Storage folders have disappeared

18 Sep 2014   #1
bargee

Windows 7 (64) Home Premium
 
 
WLM. Storage folders have disappeared

I am using Windows Live Mail on an H-P desktop running Windows 7 (64). I had numerous storage folders listed in the left hand pane when I opened the mail program and they have disappeared. The folders still exist as I can move emails into them but I need to see them when I open the program. These folders were listed under STORAGE FOLDERS and were listed that way when I moved my email from another program. I would appreciate help on how I can restore the names of the folders on opening the program.


My System SpecsSystem Spec
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18 Sep 2014   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello and welcome bargee now so that I have it right - these folders just stopped appearing? If so I would suggest you start with running these

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html< if necessary include the /f switch in the command line as per Option2
if these do nothing try these

http://www.superantispyware.com/

http://www.malwarebytes.org/products/malwarebytes_free/

http://www.bleepingcomputer.com/download/adwcleaner/

ADW download frombleeping computer delete any rubbish found with the malware scans
My System SpecsSystem Spec
19 Sep 2014   #3
Roderunner

Win7 H.Prem. 32bit+SP1
 
 

Hi bargee, open the 'View' tab in WLM then click 'Storage Folders' to have them on display when WLM is opened.
My System SpecsSystem Spec
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19 Sep 2014   #4
bargee

Windows 7 (64) Home Premium
 
 

Thanks, Roderunner. Under Storage Folders, I have Drafts, Sent items, Deleted items, and Imported Folder. When I click on Storage Folders in the View window, Storage Folders in the left pane disappears. I think I need to expand the Imported Folder but I don't know how to do that.
My System SpecsSystem Spec
20 Sep 2014   #5
Roderunner

Win7 H.Prem. 32bit+SP1
 
 

This is how my WLM looks.

WLM. Storage folders have disappeared-rr1.png

WLM. Storage folders have disappeared-rr.png


My System SpecsSystem Spec
20 Sep 2014   #6
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Yep Rodey mine is just the same but all it does is show or not show the Storage folders.


Attached Thumbnails
WLM. Storage folders have disappeared-wlm-2.png  
My System SpecsSystem Spec
20 Sep 2014   #7
Roderunner

Win7 H.Prem. 32bit+SP1
 
 

Hi ICit2lol. yours & mine are both empty so their is nothing to be shown, as stated by bargee.
My System SpecsSystem Spec
20 Sep 2014   #8
bargee

Windows 7 (64) Home Premium
 
 

Okay, Gang, this is where we are. I decided to recreate all the storage folders under Import so I clicked on "new folder". With that all of my storage folders appeared in the box. I tried to copy them but when I tried to highlight them, they again disappeared. Scared me. I canceled and went through the "new folder" process again and they are back. I don't know how to get them from that box over to the left pane like they were before. They are there. I just don't know how to place them where they were.
My System SpecsSystem Spec
20 Sep 2014   #9
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Quote   Quote: Originally Posted by Roderunner View Post
Hi ICit2lol. yours & mine are both empty so their is nothing to be shown, as stated by bargee.
Yes mate I never use them to be honest.

Bargee now I don't know what is going on in your machine so I would suggest again you run those scans at lest the top two - will not do any harm and may even fix the problem.
My System SpecsSystem Spec
21 Sep 2014   #10
bargee

Windows 7 (64) Home Premium
 
 

Thanks, gang. I am embarrassed to report that rebooting fixed the problem and all folders are in their appointed places. Sorry for taking up your time. Memo to self - Remember to reboot FIRST.
My System SpecsSystem Spec
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 WLM. Storage folders have disappeared




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