Internet browsing connection unstable.

sylvygene · 25 Sep 2014

Sorry, theres possibly a topic for this but Im losing my internet browsers at every 5 minutes. So by the time I search in the forum and find something, my internet is gone...

So here’s my problem:

Im running Win7 32. Since few months now, I lose my browsers. My internet connection is ok but I cant open any browers or online games. Most of the time, I lose it every 10 minutes or so, then it comes back. The problem is intermittent, it comes and goes. I was able to browse normally with any disconnections mostly all summer but last week it came back and now its worse than ever. I have run every possible anti malaware/virus. Tried every fix I could find on online forums (reset dns, ip config, etc…). Nothing worked.

When I reboot my pc, it takes between 2 to 4 hours before I can get an internet connection and when I get it, its unstable.

A Win7 reinstall is out of the picture. I really need help…

ThrashZone · 25 Sep 2014

Hi and welcome to SevenForums,
Review Jacee’s instructions to run Adwcleaner here post #7,
Ignore the title of the thread,
Instant Savings App
Screen shot of the download button to use for Adwcleaner
You can use these free tools to see if they find anything,
Manually Update them before running full scans,
Try not to use your computer while the scans are running, (one at a time of course).
See this tutorial on how to download and run Malwarebytes,
Malwarebytes Anti-Malware Free
Also use the Custom scan option not the Threat scan,

Please Do Not clean/ Delete or Remove Any detections before posting the scan results first before review especially Malwarebytes,
http://www.malwarebytes.org/products/malwarebytes_free
SAS is safe to remove anything it finds

http://www.superantispyware.com/?tag=SUPERANTISPYWARE
This one is the longest up to 4 hours, the others are only about 45 minutes,
http://www.microsoft.com/security/scanner/en-us/default.aspx

sylvygene · 25 Sep 2014

Hey thanks for the reply!

Sorry couldnt get back on, lost my browsers for an hour

Well, used to run AdwCleaner frequently but since few months Im getting an error. Here’s a screenshot. But I never tried the Malwarebytes custom scan… only the threats scan. Will do it right away and will post the result. Thanks again :)

ThrashZone · 25 Sep 2014

Hi,
Uninstall Adwcleaner and re-install it to get a fresh copy,
Make sure you manually update mbam and check the box to scan for rootkits in Settings/ Detection and Protection

This could take a while to scan with rootkits activated :)

sylvygene · 25 Sep 2014

Took the screenshot after a fresh install 30 minutes ago. Will run Malware... be back later.

sylvygene · 26 Sep 2014

Well, here I am. The scan found this... so?

ThrashZone · 26 Sep 2014

Hi thanks have you been using the clean in Adwcleaner ?

Run Superantispyware too after cleaning the threats.

Remove Conduit Search and search.conduit.com (Removal Guide)
From the article see what Hitman pro finds as well :/

Actions in mbam should be remove all threats

sylvygene · 26 Sep 2014

Hi there! :) Adwcleaner? not yet because after removing the files, I will need to restart my pc. As I said, everytime I reboot it takes from 2 to 4 hours before I get internet back. My connection is ok but I cant browse

Should I reboot anyway or run Superantispyware before? And thanks so much for your help!... :)

ThrashZone · 26 Sep 2014

Yes restart,
Then run mbam again and see if it comes up clean,
sas is great yes after running mbam again run sas,
If it finds a bunch of stuff remove them possibly reboot again,

End the day with Hitman Pro

Then Reset all of your browsers,

Then reset your modem/ router,
You can also test resetting your modem/ router during restart after cleaning

Cheers.

sylvygene · 26 Sep 2014

Alright!... just hope it wont take hours before I get internet back, as usual... sigh. I'll let you know if I finally fix that annoying bug. Btw, got that unstable connection bug because of conduit?