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Windows 7: Cannot download CCleaner and some others

25 Sep 2014   #1
ExcelsiorPC

Windows 7 Home Premium 64-bit
 
 
Cannot download CCleaner and some others

I am unable to update CCleaner and a few other programs. Not all downloads fail. This is true no matter which browser I use so there must be something blocking the download I just don't know what.

I have tried the suggestions Firefox and CCleaner recommend but nothing worked.

Here is an example of the message:

the ccsetup418.exe was interrupted

or

ccsetup418.exe couldn't be downloaded

Any thoughts or experience anyone could share so I can troubleshoot and solve this problem?


My System SpecsSystem Spec
.
26 Sep 2014   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Excelsior first up mate I would run these

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html < use the /f and /r options in Option2 if necessary
in safe mode if you like
My System SpecsSystem Spec
26 Sep 2014   #3
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi and welcome to SevenForums,
Please add which security suite you use any issue effecting all browsers would point to it as a possible blocker,
It's either that or an existing infection missed by your current security suite

It would be difficult for you to use the fill in your system spec's utility in my signature it sounds like so please add what you can so we might have a better idea of your system,
Cheers.
My System SpecsSystem Spec
.

28 Sep 2014   #4
ExcelsiorPC

Windows 7 Home Premium 64-bit
 
 

I have tried both of your suggestions. I ran chkdsk /f a couple times and then again with /r. I ran sfc /scannow several times. I am attaching the message I get when I try to download CCleaner. BTW, I use Eset as my main anti-virus and I also use Advanced System Care. I have the paid version of Malwarebytes.


Attached Images
Cannot download CCleaner and some others-ccleaner-dwnld-failure.jpg 
My System SpecsSystem Spec
28 Sep 2014   #5
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

My System SpecsSystem Spec
28 Sep 2014   #6
ExcelsiorPC

Windows 7 Home Premium 64-bit
 
 

Quote   Quote: Originally Posted by ThrashZone View Post
Hi and welcome to SevenForums,
Please add which security suite you use any issue effecting all browsers would point to it as a possible blocker,
It's either that or an existing infection missed by your current security suite

It would be difficult for you to use the fill in your system spec's utility in my signature it sounds like so please add what you can so we might have a better idea of your system,
Cheers.

What do you need exactly?
My System SpecsSystem Spec
28 Sep 2014   #7
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi
That's not my last reply you quoted :/
Are you having issue testing using clean boot the link in my last reply ?
Please review the tutorial I posted in post #5
My System SpecsSystem Spec
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 Cannot download CCleaner and some others




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