Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: The connection to the server was reset while the page was loading

13 Nov 2014   #21
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
SSL v3 in Firefox

Well I've disabled SSL v3 in Firefox but check this post for better info.

Or if you've made changes try reversing the steps given here for Firefox:

https://www.digicert.com/ssl-support...ort-ssl-v3.htm

Also just to rule out other problems what happens if you type the URL (website address) into this?

WebKick

My guess is that you will still have the same problem.

Can you post a screenshot of results given when you visit this link?

https://www.ssllabs.com/ssltest/viewMyClient.html

Or just confirm that it shows SSL v3 enabled in your browser - if that's the case then you can rule it out as the cause.

Did you try Internet Explorer? If you get the same problem using any browser then it must be down to something else. Are you using Kaspersky AV at all? I heard that their SSL Scanner is enabled by default and can cause problems on some sites.

EDIT:

Well your system specs say that you use AVG!

What happens if you temporarily disable your firewall - just for test purposes. Disable it and visit a problem site. Does it work? Don't forget to re-enable your firewall.


My System SpecsSystem Spec
.
13 Nov 2014   #22
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Also check system clock

If your system clock is badly out of sync it could be a problem.

Check here: Accurate Time
My System SpecsSystem Spec
13 Nov 2014   #23
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Suggestion

I've read through this thread again and see that I'm asking questions that you've already answered.

The myswinton site definitely has a problem with SSL v3 but the national lottery site doesn't so I'd assume that it's not the problem.

So here's something to try:

What happens if you bypass DNS Lookup and just type the national lottery website ip address into your browser#s address bar? Try Chrome and Firefox.

Important - type https://

make sure that you include the letter "s"

then carry on typing the ip address. It's 194.246.78.102

Press enter.

https://194.246.78.102/

If it works it indicates a problem with your DNS Lookup provider or your DNS cache.

Edit: I get a different ip address at this time. To check thew current ip address:

Go to START

type cmd.exe

press Enter

type:

ping www.national-lottery.co.uk

press Enter

Use the ip address shown instead.
My System SpecsSystem Spec
.

15 Nov 2014   #24
Phil16v

Windows 7 Professional SP1
 
 

I checked the national-lottery website on the ssllabs site, and it says that it's vulnerable, because it uses ssl V3. I also checked my details on the viewMyClient page, and says that I'm not at risk. I did this after I had installed the Firefox add-on to allow ssl V3 as the minimum security level. To me, that suggests that it's somewhere outside of Firefox's control.

Ping works, with and without DNS lookup, and the Webkick site gave the same results as Firefox and Chrome. Same goes for typing https:\\194.246.78.102

My system clock is synced to time-a.nist.gov, and is rarely out by more than a few seconds.

I'm using the free version of AVG, so there's no firewall. I'm relying on Windows Firewall, but disabling that doesn't allow me to access either site. I don't use Kaspersky. Apart from AVG the only other security I have is Spybot.
My System SpecsSystem Spec
15 Nov 2014   #25
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
DNS Lookup

Just to be clear - Are you saying that typing the ip address into your browser's address bar works and allows you to connect?

If that's the case try the following.

Close any browsers and then open a Command Prompt.

Type:

ipconfig /flushdns

Press Enter.

Try browsing to the site again. If it still doesn't work try:

On your Start menu, open the Control Panel.
Change View settings to "View by category" if it's not the current setting.
Click Network and Internet, then Network and Sharing Center, and click Change adapter settings.
Double click your active network adapter.
On the General tab of the Connection Status window, click Properties.
On the General tab of the Connection Properties window, scroll down and select Internet Protocol Version 4 (TCP/IPv4), then click Properties.
On the General tab of the Internet Protocol Version 4 (TCP/IPv4) Properties window check what's shown. Make a note of any ip addresses displayed. Then select "Use the following DNS server addresses" and then type in the following IP addresseses.

To try NortonDNS

199.85.126.10

and

199.85.127.10

Or if you prefer try GoogleDNS

8.8.8.8

and

8.8.4.4

Click OK and exit all the windows.

Start your browser and see if you can connect to a problem site. If not try resetting your router then rebooting.

Let us know how it goes.
My System SpecsSystem Spec
16 Nov 2014   #26
Phil16v

Windows 7 Professional SP1
 
 

No. Typing the ip address into the browser has the same effect as clicking on the link in my favourites sidebar - ie a message saying "The connection to the server was reset while the page was loading". I don't think it's a dns problem, since I can ping the national lottery by name.
My System SpecsSystem Spec
16 Nov 2014   #27
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Ping vs DNS

Quote   Quote: Originally Posted by Phil16v View Post
No. Typing the ip address into the browser has the same effect as clicking on the link in my favourites sidebar - ie a message saying "The connection to the server was reset while the page was loading". I don't think it's a dns problem, since I can ping the national lottery by name.
Okay so try loading this image:

https://www.national-lottery.co.uk/c...store.png~29a6

If it loads - let us know.

Also see this advice lifted from MozillaZine:

Temporarily turn off ad-blocking. Extensions and Internet security software that block advertising or other unwanted content can cause problems loading webpage content; you may see an error message, The connection to the server was reset while the page was loading. (Note that some ad-blocking software add entries to the hosts file that can also cause this error.) You may be able to determine that part of the site has been loaded by selecting "View > Page Source" from the menu.

Intermittent timeouts and failed page loads can be caused by web scanners bundled with certain anti-virus packages that process all HTTP traffic, such as Kaspersky "Web Anti-Virus" and Avast! "Web Shield". (Avast users have reported the error, Connection Interrupted. The connection to the server was reset while the page was loading)

Note:
You may not be able to view a particular website until the cached result expires. Hence the reason for the request to flush DNS cache.
My System SpecsSystem Spec
06 Mar 2015   #28
Phil16v

Windows 7 Professional SP1
 
 

I finally found the problem. I was watching the processes page on Task Manager, and noticed that there was a process that I didn't recognise (and have now forgotten the name of!). When I Googled it it appeared to be some sort of redirection service related to automatic updates of a usage tracker. I disabled it, and can now get swintons and the national lottery. I still have problems with some pages taking a very long time to load and/or timing out, but that's a topic for a differnt thread.

Thanks for all your help, guys.
My System SpecsSystem Spec
06 Mar 2015   #29
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Suggestion?

Phil - I'd totally forgottem about this thread! Check out these fairly recent posts:

FF v35.0.1 Reset Error (but loading page fine) - see link in post 7 and maybe read the entire thread:

FF v35.0.1 Reset Error (but loading page fine)

So basically changing DNS Lookup is worth a shot.
My System SpecsSystem Spec
Reply

 The connection to the server was reset while the page was loading




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
websites not loading - error on page "500 internal server error nginx"
For the last 2 days, I am not able to access all google sites and facebook.com from my windows 7 PC. When I tried to access these websites, I am getting a blank page with the error message "500 internal server error -nginx". Can you please suggest me what could be the cause for this issue and how...
Browsers & Mail
Web Page Loading slow on home server
Hi All I am hosting my website on my own PC at home. I am running Apache on a virtual Ubuntu machine inside my windows machine (using a Bridged Virtual Network adapter) Now I am using a Dynamic DNS service to map my domain name to my public IP. Problem: When Ioad my domain name, the site...
Network & Sharing
Page Loading with Graphics
I use W7 HP and have up to 35gb FIOS download. For the past few days downloading of graphics is really running slow on web pages. Is there something I can do to increase speed. Thanks
Performance & Maintenance
Loading Next Page Message
Hello, As I scroll to the bottom of a web page after a search, I get these popups saying loading next page. Can I turn this off? Also, If I set windows update to automatic, do I still have any say in what downloads? For instance, I don't want windows live updates and I don't need any language...
General Discussion
Problem loading web page.
Not sure if this is a Windows 7 issue but when I load Download music, movies, games, software! The Pirate Bay - The world's most resilient BitTorrent site in ie8, Firefox or Chrome, it takes an unusual amount of time and the gif images do not show up. The page does not diplay averything properly....
Browsers & Mail
Web page not loading
Any idea what would stop my brouswer from not opening a web page. It's the county school page so it's nothing you'd expect to be blocked in some way. I've checked (or uncheck) the usual suspects and I don't seem to have any problem with any other site. My Vista machine loads it just fine. Both pcs...
Browsers & Mail


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 13:51.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App