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Windows 7: Web page freezes/doesn't respond - Internet Explorer Problem???

11 Oct 2014   #1
longtimealaskan

Windows XP
 
 
Web page freezes/doesn't respond - Internet Explorer Problem???

I have Windows 7 and Internet Explorer 11. I have one web site (marketwatch.com/watchlist) that I use frequently but have not been able to access for about 2 weeks. The web page will partially open and then stops. When I try to scroll on the web page or open a new window, either nothing happens or I get a message that the web page is not responding. Strangely enough I can open the main marketwatch.com site and read articles, etc with no problem. I contacted tech support at the web site and they can't find a problem with their web site and suggested I install Moxilla as my internet browser.

Here's what I've tried:
I tried listing the marketwatch.com/watchlist site in the compatibility mode but it didn't help.
I cleared the cookies off my computer but that didn't help.
I disabled my NIS firewall and tried to bring up the web page but that didn't work.

I'm still suspicious that there's a problem with that particular web page since I have no trouble opening other web pages.

Any thoughts would be greatly appreciated.


My System SpecsSystem Spec
.
11 Oct 2014   #2
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi and welcome to SevenForums,
If you have a watch list that usually means you have to sign into the site ?
Using another browser might help to see if you've been banned from the site

To properly clear the cache Use Alt+TD or Gear symbol Safety/ Delete browser history,
Uncheck the top box and Check all others/ Delete.
Close and re-open ie.

If still no joy run these free scanners,
Review Jacee’s instructions to run Adwcleaner here post #7,
Ignore the title of the thread,
Instant Savings App
Screen shot of the download button to use for Adwcleaner

You can use these free tools to see if they find anything,
Manually Update them before running full scans,
Try not to use your computer while the scans are running, (one at a time of course).
See this tutorial on how to download and run Malwarebytes,
Malwarebytes Anti-Malware Free
Also use the Custom scan option not the Threat scan,

Please Do Not clean/ Delete or Remove Any detections before posting the scan results first before review especially Malwarebytes,
http://www.malwarebytes.org/products/malwarebytes_free
SAS is safe to remove anything it finds
http://www.superantispyware.com/?tag=SUPERANTISPYWARE
This one is the longest up to 4 hours, the others are only about 45 minutes,
http://www.microsoft.com/security/scanner/en-us/default.aspx
My System SpecsSystem Spec
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 Web page freezes/doesn't respond - Internet Explorer Problem???




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