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Windows 7: Cannot Access Gmail With Firefox 34 Beta 2

23 Oct 2014   #1
Gary

Win 10 Pro 64
 
 
Cannot Access Gmail With Firefox 34 Beta 2

Quote:
mail.google.com uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown.
I also cannot access PayPal due to the above.


My System SpecsSystem Spec
.
23 Oct 2014   #2
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Try using a non-beta version.
My System SpecsSystem Spec
23 Oct 2014   #3
Gary

Win 10 Pro 64
 
 

Not an option
My System SpecsSystem Spec
.

23 Oct 2014   #4
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by Gary View Post
Not an option
Howcome?
My System SpecsSystem Spec
23 Oct 2014   #5
Gary

Win 10 Pro 64
 
 

Because this feature is not a bug, it will be in the Final Release of Firefox 34. That is how come.
My System SpecsSystem Spec
23 Oct 2014   #6
Gary

Win 10 Pro 64
 
 

I went back to Fx 33 for Giggles and I still cannot get to Gmail.
My System SpecsSystem Spec
23 Oct 2014   #7
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Check SSL

Perhaps you could check your SSL\ TLS settings?

I'll post mine for comparison (using Cyberfox)

Type in the address bar

about:config

in the search box type

.SSL

Here's what I see for true - enabled.

Cannot Access Gmail With Firefox 34 Beta 2-about_config-cyberfox.jpg

And here;s what I see when I visit howsmyssl.com

Cannot Access Gmail With Firefox 34 Beta 2-hows-my-ssl-cyberfox.jpg

I've also heard that some AV's have built in SSL scanning that can cause problems with secure sites and turning off this feature might solve the problem.


Attached Images
Cannot Access Gmail With Firefox 34 Beta 2-certificate-viewer_gmail_.jpg 
My System SpecsSystem Spec
23 Oct 2014   #8
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
More settings

Just checked Gmail. It needs TLS v1.2 enabled

Cannot Access Gmail With Firefox 34 Beta 2-security-information-mail.google.com.jpg

Check the following settings are enabled and that values are the same:

Cannot Access Gmail With Firefox 34 Beta 2-about_config-cyberfox-2.jpg


My System SpecsSystem Spec
23 Oct 2014   #9
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Certificate errors

Also check your system clock. If it's out of sync it could be an issue.

See: [Fix] SSL Error or Invalid Security Certificate Problem While Opening Facebook or Other Websites - AskVG

Check time here: Accurate Time
My System SpecsSystem Spec
23 Oct 2014   #10
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
A test

You could try portable (zipped) Cyberfox. Intel or AMD version depending upon your Motherboard. It uses it's own profile so won't screw up Firefox. Run it and if you get the same problem accessing gmail then it's not a Firefox issue.

https://8pecxstudios.com/cyberfox-portable-edition
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 Cannot Access Gmail With Firefox 34 Beta 2




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