Downloading stops unless mouse is continuously moved


  1. Posts : 4
    windows 7 home premium 32bit
       #1

    Downloading stops unless mouse is continuously moved


    My windows 7 laptop stops downloading unless the mouse is continuously moved. If the mouse stops, so does the downloading.
      My Computer


  2. Posts : 158
    Windows 7 Home Premium
       #2

    Do the following:
    Device Manager
    Network Adapters
    Right click on all of them - Properties
    Power management
    Uncheck the "allow the computer to turn off this device to save power "

    Also head to the control panel
    power options
    settings
    turn off hard disk after NEVER
    sleep after NEVER
    allow hybrid sleep OFF
    and put the computer to sleep NEVER
      My Computer


  3. Posts : 4
    windows 7 home premium 32bit
    Thread Starter
       #3

    I did all of those things, but it did not fix my problem. Thanks for your effort.
      My Computer


  4. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #4

    Hi and welcome to SevenForums,
    What else happens when the download pauses or stops does the computer sleep or hibernate or shut down ?
    More details might help pinpoint the issue a bit easier :/
    Which browser are you using and does it happen with other browsers
    Try using Clean boot,
    https://www.sevenforums.com/tutorials/179159-troubleshoot-application-conflicts-performing-clean-startup.html
      My Computer


  5. Posts : 4
    windows 7 home premium 32bit
    Thread Starter
       #5

    Thanks, I moved from Firefox to Internet Explorer and the problem went away. I really appreciate the help.
      My Computer


  6. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #6

    Hi,
    See if this helps,
    It would seem you have a buggy extension in Firefox that may start to effect Internet explorer later,
    https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems
      My Computer


  7. Posts : 4
    windows 7 home premium 32bit
    Thread Starter
       #7

    I reset Firefox, but the problem is still there. Works fine with Internet Explorer.
    Thanks again.
      My Computer


  8. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #8

    Hi,
    Review Jacee’s instructions to run Adwcleaner here post #7,
    Ignore the title of the thread,
    Instant Savings App
    Screen shot of the download button to use for Adwcleaner

    You can use these free tools to see if they find anything,
    Manually Update them before running full scans,
    Try not to use your computer while the scans are running, (one at a time of course).
    See this tutorial on how to download and run Malwarebytes,
    Malwarebytes Anti-Malware Free
    Also use the Custom scan option not the Threat scan,
    Please Do Not clean/ Delete or Remove Any detections before posting the scan results first before review especially Malwarebytes,
    http://www.malwarebytes.org/products/malwarebytes_free
    SAS is safe to remove anything it finds
    http://www.superantispyware.com/?tag=SUPERANTISPYWARE
      My Computer


 

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