IE Fixed - I Think

One of my neighbours asked me to look at her laptop, the problem was, when using IE, it would stop responding, this seemed to be with sites that you needed to log in to, Amazon, ebay etc, but not general surfing, so I went though updating Windows 7 (Automatic Updates) that installed IE11 and I went though the usual IE Crashes, the problem seems to lie with

c:\windows\system32\tprb\5141\nsib.dll
Faulting application name: IEXPLORE.EXE, version: 11.0.9600.17420, time stamp: 0x545ad2f4
Faulting module name: nsib.dll, version: 5.1.4.1, time stamp: 0x541985e1
Exception code: 0xc0000409
Fault offset: 0x0000000000039bb8
Faulting process id: 0x1340
Faulting application start time: 0x01d000ee0ec78c2f
Faulting application path: C:\Program Files\Internet Explorer\IEXPLORE.EXE
Faulting module path: C:\Windows\System32\tprb\5141\nsib.dll
Report Id: 74dffa6a-6ce1-11e4-845c-7ce9d3fa9bef

I couldn't find what c:\windows\system32\tprb\5141\nsib.dll obviously a DLL, but what installed it? I cut the tprb and sub folders from system32 and put it in temp, just in case it was needed and it's soo much better, but does anyone know what would have installed the DLL? Just curious.

Thanks

Steve

Thanks for that, I had uninstalled some toolbars in Add and Remove Programms, but that one wasn't listed.

Ah, That explains it, she had IB Updater Service installed.

I have a question for ThrashZone , how pointed you in the direction of 'WebToolbar.Win32.Perinet.d', I went to 'http://www.herdprotect.com/nsib.dll-...d82831893.aspx ' and couldn't see anything there that pointed to a WebToolbar.

Thanks

Steve

Ah, Thank you

Steve

Thanks for all your help with this, I had given the laptop back to the neighbour once I had moved the DLL and tested, but if it still causes her problems I'll try these.

You knowledge and help is really great, thank you so much

Steve