Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: IE Fixed - I Think

15 Nov 2014   #1
stevec59

Windows 7 Profesional, 64 bit
 
 
IE Fixed - I Think

One of my neighbours asked me to look at her laptop, the problem was, when using IE, it would stop responding, this seemed to be with sites that you needed to log in to, Amazon, ebay etc, but not general surfing, so I went though updating Windows 7 (Automatic Updates) that installed IE11 and I went though the usual IE Crashes, the problem seems to lie with

c:\windows\system32\tprb\5141\nsib.dll
Faulting application name: IEXPLORE.EXE, version: 11.0.9600.17420, time stamp: 0x545ad2f4
Faulting module name: nsib.dll, version: 5.1.4.1, time stamp: 0x541985e1
Exception code: 0xc0000409
Fault offset: 0x0000000000039bb8
Faulting process id: 0x1340
Faulting application start time: 0x01d000ee0ec78c2f
Faulting application path: C:\Program Files\Internet Explorer\IEXPLORE.EXE
Faulting module path: C:\Windows\System32\tprb\5141\nsib.dll
Report Id: 74dffa6a-6ce1-11e4-845c-7ce9d3fa9bef

I couldn't find what c:\windows\system32\tprb\5141\nsib.dll obviously a DLL, but what installed it? I cut the tprb and sub folders from system32 and put it in temp, just in case it was needed and it's soo much better, but does anyone know what would have installed the DLL? Just curious.

Thanks

Steve


My System SpecsSystem Spec
.
15 Nov 2014   #2
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi and welcome to SevenForums,
Internet Explorer stopped working - Microsoft Community
Quote:
A search of the web suggests that nsib.dll belongs to a toolbar named WebToolbar.Win32.Perinet.d
http://www.herdprotect.com/nsib.dll-...d82831893.aspx
My System SpecsSystem Spec
15 Nov 2014   #3
stevec59

Windows 7 Profesional, 64 bit
 
 

Thanks for that, I had uninstalled some toolbars in Add and Remove Programms, but that one wasn't listed.
My System SpecsSystem Spec
.

15 Nov 2014   #4
Tookeri

Windows 7 Pro 32
 
 

Here's a list of apps from the same company that made that dll file. Note the high removal percentage on most of them:

Perion Network Ltd. - Should I Remove It?

I would do a scan with this as well since it's pretty good in detecting "potentially unwanted" things:
Malwarebytes | Free Anti-Malware Detection & Removal Software
My System SpecsSystem Spec
15 Nov 2014   #5
stevec59

Windows 7 Profesional, 64 bit
 
 

Ah, That explains it, she had IB Updater Service installed.

I have a question for ThrashZone , how pointed you in the direction of 'WebToolbar.Win32.Perinet.d', I went to 'http://www.herdprotect.com/nsib.dll-...d82831893.aspx ' and couldn't see anything there that pointed to a WebToolbar.

Thanks

Steve
My System SpecsSystem Spec
15 Nov 2014   #6
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Look into Control Panel\Programs\Programs and Features whether that toolbar shows up there.
My System SpecsSystem Spec
15 Nov 2014   #7
Tookeri

Windows 7 Pro 32
 
 

ThrashZone is offline so I'll answer that

That wasn't mentioned in the herdprotect link, but in the first link to the Microsoft Community.
But here's another herdprotect link that shows 4 detections: Malware scan of nsib.dll 52d2e7000c51c535be065dbc04697148f2a91da7 - herdProtect
My System SpecsSystem Spec
15 Nov 2014   #8
stevec59

Windows 7 Profesional, 64 bit
 
 

Ah, Thank you

Steve
My System SpecsSystem Spec
15 Nov 2014   #9
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi and thanks Tookeri

The other link had a list of related .exe and .dll's down the page to look at and see if they exist
It might be worth using this and see what it comes up with,
Review Jacee’s instructions to run Adwcleaner here post #7,
Ignore the title of the thread,
Instant Savings App
Screen shot of the download button to use for Adwcleaner
My System SpecsSystem Spec
16 Nov 2014   #10
stevec59

Windows 7 Profesional, 64 bit
 
 

Thanks for all your help with this, I had given the laptop back to the neighbour once I had moved the DLL and tested, but if it still causes her problems I'll try these.

You knowledge and help is really great, thank you so much

Steve
My System SpecsSystem Spec
Reply

 IE Fixed - I Think




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Hi users -please post when your problem is fixed (or even not fixed)
Hi everyone now I don't mind spending some time trying to help people and am glad for the hints and fixes I've got off these sites --but it does seem to me to be a trend with some of the newer users that they post a problem --you reply --and these guys never post a follow up --like it worked or...
Chillout Room
my other computer is fixed
but I bought another one. Can I keep it for a spare? Anything I have to do to it? No running parts so if I cover it won't it last? Bet this is the first time this question has come up. thanks Carol
General Discussion
fixed BSOD isn't fixed :(
right. i had another thread here but we fixed it. apparently though, we didn't. i just 2 BSOD's in a timespan of about an hour. i didn't package the first dumps, because i hoped that it was just an anomaly... anyway, a .rar is attached, can anyone please look at it? tnx :) P.S i got my first few...
BSOD Help and Support
problem fixed itself.....
Gah, i got a phone call from my parents that live about 15 mins away, saying their printing isnt working. I personally fixed this computer and set it all up myself AND checked to make sure it worked. So i get the call, and start heading that way. About 10 mins into the drive she calls me back...
Chillout Room
ok, really, is this EVER going to be fixed?!
when closing IE I get the "internet explorer has stopped working" error this is getting retarded I have CEIP disabled, all updates ect. im using 32-bit IE on 64-bit 7 if it matters. since adobe still doesnt have a 64-bit player anyone?!?!?!?! :confused:
Browsers & Mail


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 05:38.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App