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Windows 7: Cant send email using windows live mail


03 Nov 2009   #1

windows 7
 
 
Cant send email using windows live mail

Hi

Hope someone can help I can recieve email from my orange email account but cant send it using windows live i get this errror message

The connection to the server has failed.
Subject 'testing'
Server: 'smtp.orangehome.co.uk'
Windows Live Mail Error ID: 0x800CCC0E
Protocol: SMTP
Port: 25
Secure(SSL): No
Socket Error: 10060

now my husband has checked port 25 and says nothing is blocking the port so I dont know what to do now. I can send emails if I log onto orange no problems. Does anyone know how I fix this, Please be gentle I know a bit bout computers but not great at them

Thanks


My System SpecsSystem Spec
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03 Nov 2009   #2

Microsoft Community Contributor Award Recipient

Windows 7 SP1, Home Premium, 64-bit
 
 

Generally speaking:

If you could send email in the recent past through the same account and have not knowingly made any changes to the account, it is most likely an ISP issue and will disappear soon enough. Nearly all ISPs have periodic email issues, server failures, ongoing maintenance, etc and typically do not advise their customers.

If it persists for several hours or overnight, then I would call their customer support.

If it persists and the ISP cannot help you, then it becomes more problematic and points to something within your own walls.
My System SpecsSystem Spec
03 Nov 2009   #3

windows 7
 
 

I have not been able to send email via outlook in past either so not a new problem. I can send mail via the orange website if i log on there but cant using windows mail
My System SpecsSystem Spec
.


03 Nov 2009   #4

Microsoft Community Contributor Award Recipient

Windows 7 SP1, Home Premium, 64-bit
 
 

If I understand you correctly, you have NEVER been able to send mail through either Outlook or Windows Mail and that the only way you have ever been able to send mail is through the Orange website.

Is that correct?

Do you have any reason to believe that you have Windows Mail configured correctly? I am guessing you don't if you have NEVER sent email through it?
My System SpecsSystem Spec
Reply

 Cant send email using windows live mail




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