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Windows 7: Can't install IE 11 on Windows 7 x64

29 Nov 2014   #1
pstephan

Windows 7 Pro x64
 
 
Can't install IE 11 on Windows 7 x64

I am trying to re-install IE 11, but it keeps reporting "Internet Explorer did not finish installing". I have tried a number of suggested solutions including Safe Mode and using msconfig to disable all services. Each time I try to run the installer I do see four entries in the Application Event Log from the Windows Error Reporting source. Two have an event name of "WindowsWcpOtherFailure3" and two have an event name of "CbsPackageServicingFailure2". However, I am not able to get much more useful information. Any assistance would be greatly appreciated. FYI, all other Windows updates have been installed and I even uninstalled my anti-virus to make sure it wasn't getting in the way.


My System SpecsSystem Spec
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29 Nov 2014   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

You might try some of the ideas as explained by Microsoft
Troubleshooting a failed installation of Internet Explorer 11
My System SpecsSystem Spec
30 Nov 2014   #3
pstephan

Windows 7 Pro x64
 
 

Richard,
Thanks for the quick response. Unfortunately, I already ran across that pushed and followed those instructions without success.

Paul
My System SpecsSystem Spec
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30 Nov 2014   #4
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi and welcome to SevenForums,
What antivirus do you use and other third party utility "tune up"....
If you choose to Uninstall ie9-10-11 see this,
Internet Explorer 10 - Install or Uninstall in Windows 7

See a video here Uninstall three versions of ie in about three minutes,
Internet Explorer 9 - Uninstall

Windows Update Settings - Change

Windows Update - Hide or Restore Hidden Updates
My System SpecsSystem Spec
30 Nov 2014   #5
pstephan

Windows 7 Pro x64
 
 

I got it installed. I used msconfig to perform a clean boot (https://support.microsoft.com/kb/929135) and then used Windows Update to install IE 9. Then I rebooted and ran the IE 11 installer and it worked!
My System SpecsSystem Spec
30 Nov 2014   #6
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

That's great, glad that it worked out for you.
My System SpecsSystem Spec
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 Can't install IE 11 on Windows 7 x64




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