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Windows 7 RTM 64-bit crashing (browser related?)
Hi,
I'm having a bit of an issue with my new installation of Windows 7 RTM 64-bit. So far this seemed to be the only place with decent Windows 7 -related troubleshooting and was also the first one to pop out via Google, so I thought some of you guys could lend me a hand.
Mmkay, so let's get to the chase...
System specs:
Mobo: Abit AB9 Pro
CPU: Intel c2d e6600 2.4Ghz
GPU: Nvidia GeForce 8800GTS
RAM: Total of 6GB, 2x1GB kingston hyperx, 2x2GB kingston hyperx (the 2x2GB I installed just yesterday but I've been having the same issue without them as well)
OS: Windows 7 RTM Ultimate 64-bit
The issue itself seems to be mostly browser related because often when I do a bit of surfing, everything freezes. The mouse cursor stops like it's hit a wall, keyboard doesn't respond to anything and no error messages are displayed. And, if I'm playing music the sound gets stuck to an infinite loop of really loud static noise. After this I'm forced to reboot via power button. This has happened with Google Chrome and Firefox as well. And i think it's worth mentioning that while editing my profile on facebook when using Chrome, this happened three times in a row. Might have something to do with the amount of load the browser has? Sometimes it happens immediately when I switch the browser on top, eq. last time I minimized an other window and Chrome came on top -> crash. This has also happened twice when my display was locked. Locked my display, took a little nap and came back to see that the OS had frozen to the login screen. Can this also be browser related if it was the last application on top when I locked my display?
No error messages are displayed in the event log. Only ones I could find, were performance related and logged during system startup, not during the crash. I also found from microsoft's site that these errors were standard in Vista atleast, and are nothing to worry about.
I saw an other related thread in here where I got some advice but none of the troubleshooting tasks there seemed to help. It seemed that many of the guys posting there also had Abit AB9 Pro as their motherboard, but no one seemed to be able to narrow it down as an motherboard related issue.
Only driver related to the motherboard, that I couldn't install/find, was the driver for the UGuru power management utility. I reckon there's a separate microprocessor called ABT2005 that does all the UGuru tasks. As I couldn't find the drivers for it, I disabled it altogether. I also can't seem to be able to find the latest BIOS update for my motherboard as ABIT's website doesn't work (I think they went out of business lately?).
Other things I've tried so far that didn't seem to help:
Re-installing Chrome
Trying to run Chrome as an administrator
Inserted the "--in-process-plugins" to the end of the target path in Chrome's shortcut properties
Disabled all power saving related settings including sleep and turning off the display
Disabled IPHelper from services.msc (I ran into this in the previous thread)
Did multiple virus scans
Ran a system health report. Only note was about the UGuru related driver
Tried default BIOS settings as well as clearing the CMOS
Haven't done any troubleshooting related to Firefox as Chrome is my default browser. I've also ran into the issue with both, so I don't think any browser specific troubleshooting can fix the issue.
At this point I'm all out of ideas myself so any help would be highly appreciated.
Wasn't quite sure if the thread is supposed to belong here or to the Crashes -area. Feel free to move it and sorry in advance.