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Windows 7: can't access certain sites or updates

29 Jan 2015   #11

windows 7 64 bit

============== Pseudo HJT Report ===============
uStart Page = hxxp://
mWinlogon: Userinit = userinit.exe,
BHO: HP SimplePass Identity Protection Extension: {395610AE-C624-4f58-B89E-23733EA00F9A} - C:\Program Files (x86)\DigitalPersona\Bin\dpotspluginie8.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: AVG Web TuneUp: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Web TuneUp\\AVG Web TuneUp.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
uRun: [Device Detector] DevDetect.exe -autorun
uRun: [HP Deskjet 3050 J610 series (NET)] "C:\Program Files\HP\HP Deskjet 3050 J610 series\Bin\ScanToPCActivationApp.exe" -deviceID "CN0AB2937005HX:NW" -scfn "HP Deskjet 3050 J610 series (NET)" -AutoStart 1
uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2015\avgui.exe" /TRAYONLY
mRun: [vProt] "C:\Program Files (x86)\AVG Web TuneUp\vprot.exe"
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BLUETO~1.LNK - C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
IE: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files (x86)\Hewlett-Packard\Smart Print 2.0\smartprintsetup.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

My System SpecsSystem Spec
29 Jan 2015   #12

windows 7 64 bit

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://
TCP: NameServer =
TCP: Interfaces\{4340FFB6-1033-4429-8CD6-2EF675139093} : DHCPNameServer =
TCP: Interfaces\{E181C388-D6EF-4387-8411-1891C87C7E28} : DHCPNameServer =
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\18.1.10\ViProtocol.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
LSA: Notification Packages = DPPassFilter scecli
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"
IFEO: acdsee12.exe - "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe"
IFEO: acdseesr12.exe - "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe"
IFEO: bejeweled2-wt.exe - "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe"
IFEO: blackhawk2-wt.exe - "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe"
IFEO: blasterball3-wt.exe - "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe"
x64-mWinlogon: Userinit = C:\Windows\System32\userinit.exe,C:\Program Files (x86)\DigitalPersona\Bin\DPAgent.exe,
x64-BHO: HP SimplePass Identity Protection Extension: {395610AE-C624-4f58-B89E-23733EA00F9A} - C:\Program Files\DigitalPersona\Bin\dpotspluginie8.dll
x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [HPWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\DelayedAppStarter.exe 120 C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe /hidden
x64-Run: [Samsung Link] "C:\Program Files\Samsung\Samsung Link\Samsung Link Tray Agent.exe"
My System SpecsSystem Spec
29 Jan 2015   #13

windows 7 64 bit

x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-RunOnce: [NCPluginUpdater] "C:\Program Files (x86)\Hewlett-Packard\HP Health Check\ActiveCheck\product_line\NCPluginUpdater.exe" Update
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://
x64-DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
x64-IFEO: acdsee12.exe - "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe"
x64-IFEO: acdseesr12.exe - "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe"
x64-IFEO: bejeweled2-wt.exe - "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe"
x64-IFEO: blackhawk2-wt.exe - "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe"
x64-IFEO: blasterball3-wt.exe - "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe"
Note: multiple IFEO entries found. Please refer to Attach.txt
================= FIREFOX ===================
FF - ProfilePath - C:\Users\Yve\AppData\Roaming\Mozilla\Firefox\Profiles\mi2hid0s.default-1422489373531\
FF - prefs.js: browser.startup.homepage - hxxps://
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_16_0_0_257.dll
My System SpecsSystem Spec

29 Jan 2015   #14

windows 7 64 bit

============= SERVICES / DRIVERS ===============
R0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\drivers\avgidsha.sys [2014-11-18 203544]
R0 Avgloga;AVG Logging Driver;C:\Windows\System32\drivers\avgloga.sys [2014-7-18 313624]
R0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2014-10-5 124184]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2014-6-18 31512]
R1 Avgdiska;AVG Disk Driver;C:\Windows\System32\drivers\avgdiska.sys [2014-6-18 153368]
R1 Avgfwfd;AVG network filter service;C:\Windows\System32\drivers\avgfwd6a.sys [2013-9-26 57144]
R1 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\avgidsdrivera.sys [2014-12-8 260888]
R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2014-8-28 243480]
R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2014-10-10 274200]
R1 avgtp;avgtp;C:\Windows\System32\drivers\avgtpx64.sys [2014-11-7 50976]
R1 DVMIO;DeviceVM IO Service;C:\Windows\System32\drivers\dvmio.sys [2010-1-30 20056]
R2 AESTFilters;Andrea ST Filters Service;C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_1c0e2d1db9f5b08e\AE STSr64.exe [2010-6-26 89600]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2015-1-8 203264]
R2 avgfws;AVG Firewall;C:\Program Files (x86)\AVG\AVG2015\avgfws.exe [2014-12-18 1486664]
R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2015\avgidsagent.exe [2014-12-18 3432976]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2015\avgwdsvc.exe [2014-12-18 298080]
R2 HP Wireless Assistant Service;HP Wireless Assistant Service;C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2009-12-16 102968]
R2 hpsrv;HP Service;C:\Windows\System32\hpservice.exe [2009-7-8 30520]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe [2014-11-11 1871160]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe [2014-11-11 969016]
R2 TuneUp.UtilitiesSvc;AVG PC TuneUp Service;C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesService64.exe [2014-10-17 2589496]
My System SpecsSystem Spec
29 Jan 2015   #15

windows 7 64 bit

R2 UNS;Intel(R) Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.EXE [2010-6-26 2320920]
R2 vcsFPService;Validity VCS Fingerprint Service;C:\Windows\System32\vcsFPService.exe [2010-1-6 2184496]
R2 vToolbarUpdater18.1.10;vToolbarUpdater18.1.10;C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.1.10\ToolbarUpdater.exe [2014-11-7 1849368]
R3 HECIx64;Intel(R) Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2009-9-17 56344]
R3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2009-10-26 151936]
R3 intelkmd;intelkmd;C:\Windows\System32\drivers\igdpmd64.sys [2015-1-8 10610400]
R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2014-11-11 25816]
R3 MBAMSwissArmy;MBAMSwissArmy;C:\Windows\System32\drivers\MBAMSwissArmy.sys [2014-11-11 129752]
R3 MBAMWebAccessControl;MBAMWebAccessControl;C:\Windows\System32\drivers\mwac.sys [2014-11-11 63704]
R3 TuneUpUtilitiesDrv;TuneUpUtilitiesDrv;C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesDriver64.sys [2014-8-28 14112]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2012-7-8 104912]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2012-7-8 123856]
S3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\System32\drivers\btwl2cap.sys [2010-6-26 35104]
S3 netw5v64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\System32\drivers\netw5v64.sys [2009-6-10 5434368]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2010-6-26 232992]
S3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2010-6-26 295424]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]
S3 SWDUMon;SWDUMon;C:\Windows\System32\drivers\SWDUMon.sys [2014-11-11 16152]
S3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\System32\drivers\wdcsam64.sys [2008-5-6 14464]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\System32\drivers\yk62x64.sys [2009-6-10 389120]
S4 DvmMDES;DeviceVM Meta Data Export Service;C:\SwSetup\QuickWeb\QW.SYS\config\DVMExportService.exe [2010-2-8 338168]
S4 HPWMISVC;HPWMISVC;C:\Program Files\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-1-18 20480]
S4 Samsung Link Service;Samsung Link Service;C:\Program Files\Samsung\Samsung Link\Samsung Link.exe [2014-12-27 616288]
S4 SwitchBoard;SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096]
My System SpecsSystem Spec
29 Jan 2015   #16

windows 7 64 bit

=============== Created Last 30 ================
2015-01-29 12:24:40 0 ---ha-w- C:\Users\Yve\BIT9386.tmp
2015-01-28 23:49:39 -------- d-----w- C:\Users\Yve\Tracing
2015-01-28 10:13:40 -------- d-----w- C:\Users\Yve\AppData\Local\Google
2015-01-28 08:49:12 -------- d-----w- C:\Users\Yve\AppData\Local\assembly
2015-01-28 08:49:07 -------- d-----w- C:\Users\Yve\AppData\Local\TechSmith
2015-01-28 08:48:28 -------- d-----w- C:\ProgramData\
2015-01-28 08:48:23 -------- d-----w- C:\Program Files (x86)\Common Files\TechSmith Shared
2015-01-28 08:47:48 -------- d-----w- C:\ProgramData\Package Cache
2015-01-26 12:57:13 73840 ----a-w- C:\Program Files (x86)\Mozilla Firefox\wow_helper.exe
2015-01-08 13:28:59 421376 ----a-w- C:\Windows\System32\atipdl64.dll
2015-01-08 11:39:38 400168 ----a-w- C:\Windows\System32\SynCOM.dll
2015-01-08 11:39:38 271144 ----a-w- C:\Windows\System32\SynCtrl.dll
2015-01-08 11:39:38 215336 ----a-w- C:\Windows\System32\SynTPAPI.dll
2015-01-08 11:39:38 214312 ----a-w- C:\Windows\SysWow64\SynCtrl.dll
2015-01-08 11:39:38 173352 ----a-w- C:\Windows\SysWow64\SynCOM.dll
2015-01-08 11:39:38 147752 ----a-w- C:\Windows\System32\SynTPCo4.dll
2015-01-08 11:39:38 1390640 ----a-w- C:\Windows\System32\drivers\SynTP.sys
2015-01-08 11:39:38 107816 ----a-w- C:\Windows\SysWow64\SynTPCOM.dll
2015-01-07 11:56:52 -------- d-----w- C:\Program Files\EaseUS
2015-01-06 22:51:09 -------- d-----w- C:\ProgramData\6420522142141446531
2015-01-06 22:51:09 -------- d-----w- C:\Program Files (x86)\unisaleS
2015-01-06 00:10:15 -------- d-----w- C:\Log
My System SpecsSystem Spec
29 Jan 2015   #17

windows 7 64 bit

==================== Find3M ====================
2015-01-29 13:37:31 129752 ----a-w- C:\Windows\System32\drivers\MBAMSwissArmy.sys
2015-01-15 11:07:58 71344 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2015-01-15 11:07:58 701616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2015-01-08 13:28:08 125456 ----a-w- C:\Windows\System32\drivers\AtiHdmi.sys
2015-01-08 11:40:17 95472 ----a-w- C:\Windows\System32\bcmwlcoi.dll
2015-01-08 11:40:17 6656 ----a-w- C:\Windows\System32\bcmwlrc.dll
2015-01-08 11:40:17 3891200 ----a-w- C:\Windows\System32\bcmihvsrv64.dll
2015-01-08 11:40:17 3555840 ----a-w- C:\Windows\System32\bcmihvui64.dll
2015-01-08 11:40:17 3058168 ----a-w- C:\Windows\System32\drivers\BCMWL664.SYS
2014-12-09 00:54:26 260888 ----a-w- C:\Windows\System32\drivers\avgidsdrivera.sys
2014-11-21 09:44:22 63704 ----a-w- C:\Windows\System32\drivers\mwac.sys
2014-11-21 09:44:12 93400 ----a-w- C:\Windows\System32\drivers\mbamchameleon.sys
2014-11-21 09:44:08 25816 ----a-w- C:\Windows\System32\drivers\mbam.sys
2014-11-19 01:12:04 203544 ----a-w- C:\Windows\System32\drivers\avgidsha.sys
2014-11-11 21:11:21 16152 ----a-w- C:\Windows\System32\drivers\SWDUMon.sys
2014-11-07 21:57:06 50976 ----a-w- C:\Windows\System32\drivers\avgtpx64.sys
2014-11-03 11:46:42 106496 ----a-w- C:\Windows\SysWow64\ATL71.DLL
============= FINISH: 19:48:03.55 ===============
My System SpecsSystem Spec
29 Jan 2015   #18

windows 7 64 bit

thats the last of second report.I am sorry I had to post that way but it was the only way for you to see all of it.
My System SpecsSystem Spec
29 Jan 2015   #19
Microsoft MVP

Windows 7 Ultimate 32bit SP1

Follow my instructions and post both logs, steps #1 and #2

Please download AdwCleaner by Xplode and save to your Desktop.
Step 1.
  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R#].txt) will open in Notepad for review (where the largest value of # represents the most recent report).
  • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
Step 2.
Using AdwCleaner v3: Scan & Clean:
This time click on the Clean button.
Press OK when asked to close all programs and follow the onscreen prompts.
Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
After rebooting, a logfile report (AdwCleaner[S#].txt) will open automatically (where the largest value of # represents the most recent report).

Copy and paste the contents of that logfile in your next reply.
A copy of that logfile will also be saved in the C:\AdwCleaner folder
******Post both .txt logs
My System SpecsSystem Spec
30 Jan 2015   #20

windows 7 64 bit

the damn system won't let me download! Keeps getting "problem loading page","the connection was reset"
My System SpecsSystem Spec

 can't access certain sites or updates

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Browsers & Mail
I Can't access YM and a lot of sites I used to surf
It started all of a sudden.... I was on Yahoo and then I got disconected..... from that moment on I can't use any site related to yahoo (not even webmessenger, or meebo or some other sites)... But that's not all... A lot of sites that I'm used to surf don't want to load at all... It says "Google...
Network & Sharing
I can't access some sites like facebook
For a week I am having trouble in entering facebook. I keep getting 'connection reset' problem. Or if I enter the site and can't post comments nor like shares from other people. I deleted all of the cookies and no help at all. Please help me. It is my birthday and I need to thank people who...
Browsers & Mail

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