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Windows 7: IE Gives an Error on Opening Problem Event Name: BEX

21 Feb 2015   #1
lothys

Windows 7 Home Premium 64bit
 
 
IE Gives an Error on Opening Problem Event Name: BEX

I have been using IE forever. Tonight it decided to give me an error. Only thing I can think of that changed today was I did a windows update.. and a flash update.. But didn't reboot for the windows update. I had been on IE for about 6 hours before I got the following error. I then rebooted and ran the disk error program and I have no errors.. I uninstalled flash.. still same error. Installed Flash again.. same error..Not sure what I need to do next. I am not a techie but can follow instructions.

Problem signature:
Problem Event Name: BEX
Application Name: IEXPLORE.EXE
Application Version: 11.0.9600.17631
Application Timestamp: 54b31a70
Fault Module Name: IPSEng32.dll
Fault Module Version: 14.2.1.9
Fault Module Timestamp: 54c8223b
Exception Offset: 000c61e2
Exception Code: c0000417
Exception Data: 00000000
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 5d6e
Additional Information 2: 5d6ef9135253aecf38a5211f52813d05
Additional Information 3: 0d78
Additional Information 4: 0d78b5f7b5aa516f13d946df3667918d


My System SpecsSystem Spec
.
21 Feb 2015   #2
sygnus21

Windows 10 Pro
 
 

It appears IE has some type of issue as both my machines are down. Have to use cell phone to post this
anyone know what's going on?
My System SpecsSystem Spec
21 Feb 2015   #3
Jason77

Windows 7 Pro x64
 
 

This looks to be an issue with Norton. Two of my computers are doing the same thing. Checkout the post here:

https://community.norton.com/en/foru...-crashing-ie11
My System SpecsSystem Spec
.

21 Feb 2015   #4
sygnus21

Windows 10 Pro
 
 

I can confirm I'm running Norton on both affected machines and indeed it appears a Norton update has caused havoc with IE. There's also a thread on this issue going on at eightforums which is a bit more active.
My System SpecsSystem Spec
21 Feb 2015   #5
lothys

Windows 7 Home Premium 64bit
 
 
Norton's Causing IE to fail

It seems that is the issue. I am currently using another browser and according to posts I read in the norton's forums they are aware of it and will probably come out with another update to fix what they caused,.
My System SpecsSystem Spec
21 Feb 2015   #6
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Yea that happens with Norton and some other security suite every once in a while.
They are not quick about keeping up with Microsoft security updates.
Cheers.
My System SpecsSystem Spec
21 Feb 2015   #7
SupGuy

Windows 7 Home Premium 64 bit
 
 

lothys Did you get ie browser working. I had the exact problem,but I have got it working, just as it did before.
My System SpecsSystem Spec
21 Feb 2015   #8
Phone Man

Windows 8.1 Pro w/Media Center 64bit, Windows 7 HP 64bit
 
 

Looks like Norton has fixed the problem with a new IPS Definition update this morning.

IE Gives an Error on Opening Problem Event Name:	BEX-ips-fix.png

Jim


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 IE Gives an Error on Opening Problem Event Name: BEX




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