Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: iexplore.exe possible memory leak/cpu usage

09 Apr 2015   #1
Kerf

Windows 7 Home Premium 64-bit SP1
 
 
iexplore.exe possible memory leak/cpu usage

So I have been experiencing this problem for awhile now and cannot for the life of me figure out what the culprit is. Whenever I tend to watch videos (on any browser) I occasionally encounter an issue in which I would close my browser and I would still see 2 instances of iexplore.exe appearing in my task manager. One of these always uses a set amount of cpu usage of 13% and usually using up the same amount of memory as when I closed the browser. Iexplore.exe continues to sit there using CPU and RAM until I manually end task. This tends to happen frequently when viewing multiple videos back to back, youtube especially, and I have tried several things to try and fix it. I've uninstalled adobe flash thinking it was the culprit, it was not. I tried disabling all add-ons, the problem still persists. I've used 3 different kinds of virus scanners thinking it was a virus, they didn't detect any virus. I'm very stumped and would appreciate any advice for a solution to this problem.


My System SpecsSystem Spec
.
11 Apr 2015   #2
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Do you use feeds or slices?
Go to Tools >IE Options >Bottom of Content Tab >Click on Settings >Remove check mark, if checked at Automatically check feeds or slices. Then test.

Also go to Control Panel\All Control Panel Items\Programs and Features\ Turn Windows Features on or off in left pane. Let it populate and check if any Internet Information Services are selected or anything you think would do a call to the internet, then unselect them, and test.

These first two need a process running in order to call out on intervals to check on what they were set to check for. Ergo, the process you're seeing in task manager.

There is a possible hotfix, but I hesitate to mention it because you need to:
Quote:
analyze the call stack of the process when this issue occurs, you notice that a thread is blocked in the ntdll!NtReleaseKeyedEvent() function.

Source: https://support.microsoft.com/en-us/kb/2582203/en-us
For that you would need a utility like Process Explorer or PsTools.
My System SpecsSystem Spec
13 Apr 2015   #3
Kerf

Windows 7 Home Premium 64-bit SP1
 
 

Possibly solved: I believe I narrowed the cause of the problem to McAfee. After switching anti virus software, I found that the problem went away, however if it comes back, I'll check back to this thread and work from there. Thanks for the help though.
My System SpecsSystem Spec
.

13 Apr 2015   #4
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

That's great to hear Kerf!
You're welcome, McAfee might have something running that it needs IE to call out periodically to update definitions.

Give it a few days, a week, to make sure everything is working okay and if it is, you can come back and finalize your thread by marking it solved. If you're sure now you can do it now, if something does go awry later on you can always re-mark it Unsolved.

Its the green button next to the orange Post Reply button that only you can see because it is your thread.
My System SpecsSystem Spec
Reply

 iexplore.exe possible memory leak/cpu usage




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
chkdsk high memory usage / memory leak
Has anyone else noticed that chkdsk uses all available physical memory (if you let it run long enough)? I find that if I run chkdsk and watch the memory usage in task manager it jumps by about 50MB every 2 seconds or so until it either finishes or hits around 3.2GB at which point my physical...
Performance & Maintenance
General Win7 memory leak and Unknown memory usage?
So I've had this problem for a few months with my thinkpad x220, win7 home premium 64 bit. I used ccleaner, run memtest86 multiple times, chkdsk multiple times, sfc scan multiple times, none that helped. Sfc always detects errors but always cannot fix some of them. I have mse, avast, and...
Performance & Maintenance
Troubleshooting Excessive Memory Use (Memory Leak?) after playing vid.
HI; I am having a problem with my memory getting tied up / used up and not being able to access it again until I reboot. Machine: Dell xps studio 8100 OS: Win 7, Processor: i7 2.8 RAM: 16GB (max it will take) Video: ATI Radeon 5700 (running 3 monitors) Versions: As far as I know I am...
Performance & Maintenance
memory leak
hi all i am having all memory used up at intermittent times sometimes 2 hours sometimes it takes 2 days and when it happens media portal has frozen and its used about 900 meg of my 3325 of ram any body like to help me figure out were the memory leak is cheers brad
Performance & Maintenance
[Help]Memory Leak. All memory drained and used
Today, my computer decided for some reason to start hogging all the memory. The memory slowly goes up after around 3:30 minutes of being open. CPU usage is at regular. I have tried many things to fiqure out the problem. Not even safe mode works. Also it's very weird because i have 6gb of...
BSOD Help and Support
CPU Usage Flaw or Memory Leak
Hello, I am experiencing a strange memory leak or CPU flaw where my CPU usage randomly shoots up to 90-100% even when no applications or programs are open. This can happen anytime from immediately after a fresh restart or after several hours of the computer running. I have read some threads...
Performance & Maintenance


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:34.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App