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Windows 7: My Browsers keep locking up - any suggestion?

28 Apr 2015   #1
ship691

Windows 7 x64 Professional (SP1)
 
 
My Browsers keep locking up - any suggestion?

Hi

My browsers keep locking up. I have tried uninstalling and re-installing them. Google Chrome is the worst affected. Normally if I go to a different browser for a few minutes Chrome will free itself up.

For example Chrome sometimes locks up completely (for a few minutes) whilst I am half way typing and URL into the address field(!)

Any suggestions?

J


My System SpecsSystem Spec
.
28 Apr 2015   #2
ebgames56

Home Premium 7 64x
 
 

try running in safe mode? try running the web browsers as admin
My System SpecsSystem Spec
28 Apr 2015   #3
ship691

Windows 7 x64 Professional (SP1)
 
 

Quote   Quote: Originally Posted by ebgames56 View Post
try running in safe mode? try running the web browsers as admin
Confused. Are you suggesting I run in Window safe mode permanently?
The browsers only lock up intermittently. I fear some sort of malware, as I have had some attacks recently that I now think/hope I have cured... :^(
My System SpecsSystem Spec
.

28 Apr 2015   #4
ebgames56

Home Premium 7 64x
 
 

Quote   Quote: Originally Posted by ship691 View Post
Quote   Quote: Originally Posted by ebgames56 View Post
try running in safe mode? try running the web browsers as admin
Confused. Are you suggesting I run in Window safe mode permanently?
The browsers only lock up intermittently. I fear some sort of malware, as I have had some attacks recently that I now think/hope I have cured... :^(
Run a scan with Malwarebytes. That should clear it up
My System SpecsSystem Spec
28 Apr 2015   #5
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Clean boot might be a little more practical than safe mode with networking,
http://www.sevenforums.com/tutorials/179159-troubleshoot-application-conflicts-performing-clean-startup.html
Click Start and type in the search box,
msconfig
Click on the suggestion on top or hit the Enter key,
Go to the Startup section and take some screen shots for a complete list,
Go to the Services section and on the bottom left Check the box to Hide All Microsoft services,
Repeat the screen shots,
See the links above my signature on how to take and upload screen shots here,

You can review your extensions for any odd listing too and post some screen shots of them,
If you have Malwarebytes and Superantispyware scan might be a good idea
Cheers.
My System SpecsSystem Spec
28 Apr 2015   #6
ship691

Windows 7 x64 Professional (SP1)
 
 

I have been through a whole thing looking for Malware already. However I have just tried rebooting to Safe Mode, running RKILL, then running MalwareBytes and SuperAntiSpyware, however neither of them found anything.

Oh wait - I just remembered one of them found "Sendori" and "Search Protection" - maybe that could have been causing the problem (??)

I'm now running an AVG Cloudcare scan... nope that didn't find anything.

I cant work out how to take screenshots of all of the services at one. I tried FastStone capture which sometimes lets you scroll however not in this case. Doing it one at a time is too time consuming as there looks like there will be about 20 screenfuls... :^(
My System SpecsSystem Spec
28 Apr 2015   #7
ship691

Windows 7 x64 Professional (SP1)
 
 

PS.

AVG seems to have found rather a lot of locked files that it thinks might be infections... This is what I found in the file AVGREP.txt:



AVG 2014 AntiVirus command line scanner
Copyright (c) 1992 - 2013 AVG Technologies
Program version 2014.0.4800, engine 2014.0.4311
Virus Database: Version 4311/9649 2015-04-28
C:\Documents and Settings\ Locked file. Not scanned. is OK.
C:\hiberfil.sys Locked file. Not scanned. is OK.
C:\pagefile.sys Locked file. Not scanned. is OK.
C:\ProgramData\Desktop\ Locked file. Not scanned. is OK.
C:\ProgramData\Documents\ Locked file. Not scanned. is OK.
C:\ProgramData\Favorites\ Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\171124ccbc3c889e86ad17ea2a12e616_e2222764-193f-499e-9870-32c11818acec Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\8df44ee650ce7701c79da45d2f6a0792_e2222764-193f-499e-9870-32c11818acec Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\c18abe2b6f3abec4bacd6b60aed144c8_e2222764-193f-499e-9870-32c11818acec Locked file. Not scanned. is OK.
C:\System Volume Information\WindowsImageBackup\ Locked file. Not scanned. is OK.
C:\System Volume Information\{18d2f8bd-edcc-11e4-9e46-001cc0f984bb}{3808876b-c176-4e48-b7ae-04046e6cc752} Locked file. Not scanned. is OK.
C:\System Volume Information\{3808876b-c176-4e48-b7ae-04046e6cc752} Locked file. Not scanned. is OK.
C:\System Volume Information\{5ad0de65-ece1-11e4-863b-001cc0f984bb}{3808876b-c176-4e48-b7ae-04046e6cc752} Locked file. Not scanned. is OK.
C:\System Volume Information\{605324fa-edc4-11e4-8302-001cc0f984bb}{3808876b-c176-4e48-b7ae-04046e6cc752} Locked file. Not scanned. is OK.
C:\System Volume Information\{9b45c2f9-eda0-11e4-a196-001cc0f984bb}{3808876b-c176-4e48-b7ae-04046e6cc752} Locked file. Not scanned. is OK.
C:\System Volume Information\{9b45c2fd-eda0-11e4-a196-001cc0f984bb}{3808876b-c176-4e48-b7ae-04046e6cc752} Locked file. Not scanned. is OK.
C:\Users\admin\AppData\Local\History\ Locked file. Not scanned. is OK.
C:\Users\admin\AppData\Local\Temporary Internet Files\ Locked file. Not scanned. is OK.
C:\Users\admin\Documents\My Music\ Locked file. Not scanned. is OK.
C:\Users\admin\Documents\My Pictures\ Locked file. Not scanned. is OK.
C:\Users\admin\Documents\My Videos\ Locked file. Not scanned. is OK.
C:\Users\admin\NetHood\ Locked file. Not scanned. is OK.
C:\Users\admin\PrintHood\ Locked file. Not scanned. is OK.
C:\Users\admin\Templates\ Locked file. Not scanned. is OK.
C:\Users\Alec\AppData\Local\Microsoft\Windows\UsrClass.dat Locked file. Not scanned. is OK.
C:\Users\Alec\AppData\Local\Microsoft\Windows\UsrClass.dat.LOG1 Locked file. Not scanned. is OK.
C:\Users\Alec\AppData\Local\Microsoft\Windows\UsrClass.dat.LOG2 Locked file. Not scanned. is OK.
C:\Users\Alec\AppData\Local\Microsoft\Windows\WebCache\V01.log Locked file. Not scanned. is OK.
C:\Users\Alec\AppData\Local\Microsoft\Windows\WebCache\WebCacheV01.dat Locked file. Not scanned. is OK.
C:\Users\Alec\AppData\Local\Microsoft\Windows\WebCache\WebCacheV01.tmp Locked file. Not scanned. is OK.
C:\Users\Alec\AppData\Local\Microsoft\Windows\WebCacheLock.dat Locked file. Not scanned. is OK.
C:\Users\Alec\Documents\My Music\ Locked file. Not scanned. is OK.
C:\Users\Alec\Documents\My Pictures\ Locked file. Not scanned. is OK.
C:\Users\Alec\Documents\My Videos\ Locked file. Not scanned. is OK.
C:\Users\Alec\ntuser.dat Locked file. Not scanned. is OK.
C:\Users\Alec\ntuser.dat.LOG1 Locked file. Not scanned. is OK.
C:\Users\Alec\ntuser.dat.LOG2 Locked file. Not scanned. is OK.
C:\Users\Alec\PrintHood\ Locked file. Not scanned. is OK.
C:\Users\Default\AppData\Local\History\ Locked file. Not scanned. is OK.
C:\Users\Default\AppData\Local\Temporary Internet Files\ Locked file. Not scanned. is OK.
C:\Users\Default\Documents\My Music\ Locked file. Not scanned. is OK.
C:\Users\Default\Documents\My Pictures\ Locked file. Not scanned. is OK.
C:\Users\Default\Documents\My Videos\ Locked file. Not scanned. is OK.
C:\Users\Default\NetHood\ Locked file. Not scanned. is OK.
C:\Users\Default\PrintHood\ Locked file. Not scanned. is OK.
C:\Users\Default\Templates\ Locked file. Not scanned. is OK.
C:\Users\fbwuser\AppData\Local\History\ Locked file. Not scanned. is OK.
C:\Users\fbwuser\AppData\Local\Temporary Internet Files\ Locked file. Not scanned. is OK.
C:\Users\fbwuser\Cookies\ Locked file. Not scanned. is OK.
C:\Users\fbwuser\Documents\My Music\ Locked file. Not scanned. is OK.
C:\Users\fbwuser\Documents\My Pictures\ Locked file. Not scanned. is OK.
C:\Users\fbwuser\Documents\My Videos\ Locked file. Not scanned. is OK.
C:\Users\fbwuser\NetHood\ Locked file. Not scanned. is OK.
C:\Users\fbwuser\PrintHood\ Locked file. Not scanned. is OK.
C:\Users\fbwuser\Recent\ Locked file. Not scanned. is OK.
C:\Users\fbwuser\SendTo\ Locked file. Not scanned. is OK.
C:\Users\fbwuser\Start Menu\ Locked file. Not scanned. is OK.
C:\Users\fbwuser\Templates\ Locked file. Not scanned. is OK.
C:\Users\Guest\AppData\Local\History\ Locked file. Not scanned. is OK.
C:\Users\Guest\Documents\My Music\ Locked file. Not scanned. is OK.
C:\Users\Guest\Documents\My Pictures\ Locked file. Not scanned. is OK.
C:\Users\Guest\Documents\My Videos\ Locked file. Not scanned. is OK.
C:\Users\Guest\NetHood\ Locked file. Not scanned. is OK.
C:\Users\Guest\PrintHood\ Locked file. Not scanned. is OK.
C:\Users\Guest\Templates\ Locked file. Not scanned. is OK.
C:\Users\Public\Documents\My Music\ Locked file. Not scanned. is OK.
C:\Users\Public\Documents\My Pictures\ Locked file. Not scanned. is OK.
C:\Users\Public\Documents\My Videos\ Locked file. Not scanned. is OK.
C:\Windows\CSC\v2.0.6\ Locked file. Not scanned. is OK.
C:\Windows\Microsoft Antimalware\Scans\History\CacheManager\MpScanCache-0.bin Locked file. Not scanned. is OK.
C:\Windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat Locked file. Not scanned. is OK.
C:\Windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat Locked file. Not scanned. is OK.
C:\Windows\ServiceProfiles\LocalService\ntuser.dat Locked file. Not scanned. is OK.
C:\Windows\ServiceProfiles\LocalService\NTUSER.DAT.LOG1 Locked file. Not scanned. is OK.
C:\Windows\ServiceProfiles\LocalService\NTUSER.DAT.LOG2 Locked file. Not scanned. is OK.
C:\Windows\ServiceProfiles\NetworkService\ntuser.dat Locked file. Not scanned. is OK.
C:\Windows\ServiceProfiles\NetworkService\NTUSER.DAT.LOG1 Locked file. Not scanned. is OK.
C:\Windows\ServiceProfiles\NetworkService\NTUSER.DAT.LOG2 Locked file. Not scanned. is OK.
C:\Windows\System32\catroot2\edb.log Locked file. Not scanned. is OK.
C:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb Locked file. Not scanned. is OK.
C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb Locked file. Not scanned. is OK.
C:\Windows\System32\config\default Locked file. Not scanned. is OK.
C:\Windows\System32\config\DEFAULT.LOG1 Locked file. Not scanned. is OK.
C:\Windows\System32\config\DEFAULT.LOG2 Locked file. Not scanned. is OK.
C:\Windows\System32\config\RegBack\DEFAULT Locked file. Not scanned. is OK.
C:\Windows\System32\config\RegBack\SAM Locked file. Not scanned. is OK.
C:\Windows\System32\config\RegBack\SECURITY Locked file. Not scanned. is OK.
C:\Windows\System32\config\RegBack\SOFTWARE Locked file. Not scanned. is OK.
C:\Windows\System32\config\RegBack\SYSTEM Locked file. Not scanned. is OK.
C:\Windows\System32\config\sam Locked file. Not scanned. is OK.
C:\Windows\System32\config\SAM.LOG1 Locked file. Not scanned. is OK.
C:\Windows\System32\config\SAM.LOG2 Locked file. Not scanned. is OK.
C:\Windows\System32\config\security Locked file. Not scanned. is OK.
C:\Windows\System32\config\SECURITY.LOG1 Locked file. Not scanned. is OK.
C:\Windows\System32\config\SECURITY.LOG2 Locked file. Not scanned. is OK.
C:\Windows\System32\config\software Locked file. Not scanned. is OK.
C:\Windows\System32\config\SOFTWARE.LOG1 Locked file. Not scanned. is OK.
C:\Windows\System32\config\SOFTWARE.LOG2 Locked file. Not scanned. is OK.
C:\Windows\System32\config\system Locked file. Not scanned. is OK.
C:\Windows\System32\config\SYSTEM.LOG1 Locked file. Not scanned. is OK.
C:\Windows\System32\config\SYSTEM.LOG2 Locked file. Not scanned. is OK.
C:\Windows\System32\LogFiles\WMI\RtBackup\ Locked file. Not scanned. is OK.
C:\Windows\System32\Microsoft\Protect\Recovery\Recovery.dat Locked file. Not scanned. is OK.
C:\Windows\System32\Microsoft\Protect\Recovery\Recovery.dat.LOG1 Locked file. Not scanned. is OK.
C:\Windows\System32\Microsoft\Protect\Recovery\Recovery.dat.LOG2 Locked file. Not scanned. is OK.
C:\Windows\System32\Microsoft\Protect\Recovery\Recovery.dat{75ce95d7-b17b-11e1-9f3d-001cc0f984bb}.TM.blf Locked file. Not scanned. is OK.
C:\Windows\System32\Microsoft\Protect\Recovery\Recovery.dat{75ce95d7-b17b-11e1-9f3d-001cc0f984bb}.TMContainer00000000000000000001.regtrans-ms Locked file. Not scanned. is OK.
C:\Windows\System32\Microsoft\Protect\Recovery\Recovery.dat{75ce95d7-b17b-11e1-9f3d-001cc0f984bb}.TMContainer00000000000000000002.regtrans-ms Locked file. Not scanned. is OK.
------------------------------------------------------------
Test started: 28.4.2015 22:42:20
Duration of test: 15 minute(s) 43 second(s)
------------------------------------------------------------
Objects scanned : 448329
Found infections : 108
Found high severity : 0
Found med severity : 0
Found info severity : 108
Fixed high severity : 0
Fixed med severity : 0
Fixed info severity : 0
------------------------------------------------------------
My System SpecsSystem Spec
28 Apr 2015   #8
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Never heard of it :/
I would rather see the infections not the okay file
So how much money does this "never heard of" scanner want to clean

If the msconfig list is too long You forgot to check the box to Hide All MS services
Read the directions again.
My System SpecsSystem Spec
29 Apr 2015   #9
ship691

Windows 7 x64 Professional (SP1)
 
 

Startups attached (without Microsoft)

It seems most/(all?) of my browsers are all still tending to lock.

Also I have a nasty thing happening when I install Ditto clipboard manager. The popup list doesnt disappear when you paste out of it and you have to click the "x" every time. I tried uninstalling Ditto using Advanced Uninstaller Pro (which claims to clean up the registry properly afterwards) and a new install of Ditto seems to work fine for 2 or 3 days and then the same problem comes back. This has happened about 3 or 4 times recently...

with thanks

J

EDIT01
P.S. Ditto became unusable and I had to reinstall it. Windows failed to close down. It never got beyond "shutting down..." message. So I had to press the reset button eventually. Worrying...


Attached Thumbnails
My Browsers keep locking up - any suggestion?-delme-startups.gif  
My System SpecsSystem Spec
30 Apr 2015   #10
Trax

Win7 but all from NT to Win95 to 7
 
 

Quote   Quote: Originally Posted by ship691 View Post
Startups attached (without Microsoft)

It seems most/(all?) of my browsers are all still tending to lock.

A..

It's a crime what AVG has done to you and your system, shove in Google's and Firefoxs' maintance at any time, and your system's running for their benefit, as they aren't doing you any good.

The best browser you can get at this time, I revived by accident. I've always run Opera, I stopped at Opera 12 and wouldn't cross the line to the new Opera. It was months later that websites quite supporting Opera 12.x and below (no flash support) to the point I had to update, Installing opera 25 on top of 12. While they both have their seperate directories they meet up someplace, I have Opera 12 (with flash support) back, and it's still one of the better browsers out.
My System SpecsSystem Spec
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 My Browsers keep locking up - any suggestion?




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