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Windows 7: All browsers crash on Windows 7 32bit only

15 Jun 2015   #21
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Points as I see here ...
  • All browsers crash.
  • Windows 7 32 bit only. Even after clean reinstall.
  • Happens on several machines, identically. Not on this one only.
  • In this machine, and the other ones, no browser crash with any other OS than windows 7 32 bit.
I have a question to you. Are all the machines those are yielding browser crash got the OS installed with the same ISO or disc?


My System SpecsSystem Spec
.
15 Jun 2015   #22
gregrocker

 

Exactly, test the install media from step one of the reinstall tutorial under my signature pic below.

Compare also The install you are doing to the one in that tutorial which compile everything that works best in tens of thousands of installs we've directly helped with here, and which has been used by 1.5 million consumers without a single complaint.
My System SpecsSystem Spec
15 Jun 2015   #23
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Are all these computer Activated properly?

I would suggest just working on one computer that has the problem.
When the problem is repaired the repair may work on the rest of the computers with the same problem.

For that one problem computer post the System Information so we can take a look. Use this programs to do so.

This tutorial by Kari will help

Speccy - Publish Snapshot of your System Specs

To put things in some sort of order:

1. One problem computer

2. Windows 7 installed and Activated properly

3. Post system specs
My System SpecsSystem Spec
.

15 Jun 2015   #24
carwiz

Windows 7 Pro-x64
 
 

The OP doesn't have access to the Lab after 2pmET so he won't be back until tomorrow AM.
My System SpecsSystem Spec
15 Jun 2015   #25
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

That's fine, we can wait.
My System SpecsSystem Spec
16 Jun 2015   #26
ptcstudent

32bit
 
 

Quote   Quote: Originally Posted by Arc View Post
Points as I see here ...
  • All browsers crash.
  • Windows 7 32 bit only. Even after clean reinstall.
  • Happens on several machines, identically. Not on this one only.
  • In this machine, and the other ones, no browser crash with any other OS than windows 7 32 bit.
I have a question to you. Are all the machines those are yielding browser crash got the OS installed with the same ISO or disc?
The lab computers are installed with a USB MAK OS. The school computers as well as the teachers laptop also suffer these symptoms. And I'm not sure if those are also MAK but I doubt it's the same image. No matter the computer specs only 32bit Win7 OS has this issue. Ironically I have a computer that runs Windows 8 and Windows 7 64 bit with only 2gb of ram and they have no issue what so ever.

Quote   Quote: Originally Posted by Layback Bear View Post
Are all these computer Activated properly?

I would suggest just working on one computer that has the problem.
When the problem is repaired the repair may work on the rest of the computers with the same problem.

For that one problem computer post the System Information so we can take a look. Use this programs to do so.

This tutorial by Kari will help

Speccy - Publish Snapshot of your System Specs

To put things in some sort of order:

1. One problem computer

2. Windows 7 installed and Activated properly

3. Post system specs
I have been using only one lab computer for testing purposes. Let me get that program onto the server and load it in and I'll have the specs up shortly.
My System SpecsSystem Spec
16 Jun 2015   #27
ptcstudent

32bit
 
 

Confirmed with my teacher that at least 4 different images, .isos are used for these computers. I have a freshly installed win 7 admin machine I just got up running yesterday that's not using any previous image .iso. I will be attempting to see if the same issues occur.

Attached is a snap of Speccy. Both Enterprise (Admin I freshly installed yesterday running the Enterprise) and Professional 32bit have the same issue.


Attached Thumbnails
All browsers crash on Windows 7 32bit only-speccy.png  
My System SpecsSystem Spec
16 Jun 2015   #28
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The computer under question is having a grandfather network driver.
Code:
11/5/2009 8:35:19 PM   C:\Windows\system32\DRIVERS\e1k6232.sys
Search for any possible update to the Intel(R) 82567LM-3 Gigabit Network Connection from Support | Dell US and see how it goes.
My System SpecsSystem Spec
16 Jun 2015   #29
ptcstudent

32bit
 
 

Updating drivers made no impact.


Attached Thumbnails
All browsers crash on Windows 7 32bit only-updated-driver.png  
My System SpecsSystem Spec
16 Jun 2015   #30
gregrocker

 

Where did you get the driver? Link?

For 4gb RAM you should be running 64 bit Windows 7, otherwise .6 gb is wasted unless the Resource Monitor proves it is being used for hardware. 32 bit can only utilize 3.4gb RAM.
My System SpecsSystem Spec
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 All browsers crash on Windows 7 32bit only




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