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Windows 7: Windows Live Mail

26 Jun 2015   #1
chuckhig

Windows 7 Home Premium 64 bit
 
 
Windows Live Mail

I have lost my view of storage folders. I want to move a message to a storage folder. When I attempt to do so..I can see the folder,however when not in use, I cannot see it. Can't figure this. Thank you.




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27 Jun 2015   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello Chuck so I have it right you are just right clicking on the message to move it to a particular folder? then getting out of that and then clicking on Storage folders?
If so I have the same thing happening. I can see the storage folders when the mail is open but not if I click on the storage bar. I have tried moving stuff to the storage folders but in most cases it tells me I must copy them not move them yet like your view I have lists of them

I have checked out the help and it is as much use as an ashtray on a motorbike.

If you like I can ask a friend in the forum to look at this for you if it is important for you to do that.
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27 Jun 2015   #3
chuckhig

Windows 7 Home Premium 64 bit
 
 
E Mail

Yes,thanks. Funny,when I right click on the message to send it to a folder,I can see the folder. I cannot see the folder when I do that. Hope I explained this correct. There are other folders there also. For instance there is a folder of mine that is named 'Family" where I store personal stuff. I cannot access it or see it. Thanks for help. Chuck
My System SpecsSystem Spec
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27 Jun 2015   #4
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Yep me too Chuck the mysteries of Microsoft
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02 Jul 2015   #5
mitchell65

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Just to put in my two penny worth! I can drag and drop to the storage folders, right click a message and move or copy it to a storage folder. I can minimise or expand the storage folder using the arrow head. In fact it all works as it should. So I would guess there is a glitch in the installation if everyone with Windows Live mail cannot get it to work correctly!
May I suggest you try;
Control Panel > Uninstall a program> select Windows Essentials 2012> Uninstall or change> Repair all Windows Essentials Programs. Need to take this route as there is no repair facility for individual Windows Essentials programs.
My System SpecsSystem Spec
11 Jul 2015   #6
chuckhig

Windows 7 Home Premium 64 bit
 
 

Fixed. Finally I clicked on Storage Folder and the folders are now showing. Thanks for the help.
My System SpecsSystem Spec
11 Jul 2015   #7
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Good to hear it is finally working
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